Blue Bell Ice Cream NPS & Customer Reviews | Comparably
Blue Bell Ice Cream is
Ranked
#58
in
Food and Beverages Brands
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Blue Bell Ice Cream
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Blue Bell Ice Cream is ranked #58 in Food and Beverages Brands

About Blue Bell Ice Cream's Brand

The Best Ice Cream in the Country. Blue Bell Ice Cream’s brand is ranked #732 in the list of Global Best Brands, a carefully curated list of recognized brands as rated by customers of Blue Bell Ice Cream. When compared to other organizations within the Food and Beverages industry, Blue Bell Ice Cream is ranked #58. Among its major competitors, Blue Bell Ice Cream is ranked in 2nd place for NPS while Dreyer's is 1st.

Brand at a Glance

83%
Customer Loyalty
4.2/5
Product Quality
4/5
Pricing
4.1/5
Customer Service

Blue Bell Ice Cream Ranking

Blue Bell Ice Cream NPS

Blue Bell Ice Cream's Net Promoter Score (NPS) is a 51 with 71% Promoters, 9% Passives, and 20% Detractors. Net Promoter Score tracks whether Blue Bell Ice Cream's customers would recommend using the product based on a scale of -100 to 100.

Blue Bell Ice Cream Overall NPS

51
NPS
71%Promoters
9%Passives
20%Detractors
Blue Bell Ice Cream Overall NPS

Blue Bell Ice Cream NPS Trend

-100
-50
0
50
100
Jun 2024
53
Jun 202453
Jul 2024
53
Jul 202453
Aug 2024
51
Aug 202451
Sep 2024
53
Sep 202453
Oct 2024
53
Oct 202453
Nov 2024
52
Nov 202452
Jan 2025
50
Jan 202550
Apr 2025
50
Apr 202550
May 2025
50
May 202550
Sep 2025
50
Sep 202550
Oct 2025
51
Oct 202551
Nov 2025
51
Nov 202551

How Other Brands Compare

Blue Bell Ice Cream is ranked second for NPS among its competitors. Dreyer's comes in first.

Blue Bell Ice Cream's Logo
Blue Bell Ice Cream
Dreyer's' Logo
Dreyer's
Global Ranking#732#-
NPS5157

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Blue Bell Ice Cream NPS by Gender

Female customers rated Blue Bell Ice Cream's NPS 42 points higher than Male customers.

Male

19

Blue Bell Ice Cream's NPS was rated 19 by Male customers on Comparably.

57%
Promoters
5%
Passives
38%
Detractors

Female

61

Blue Bell Ice Cream's NPS was rated 61 by Female customers on Comparably.

74%
Promoters
13%
Passives
13%
Detractors

Blue Bell Ice Cream NPS by Ethnicity

Blue Bell Ice Cream's NPS was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.

-100
-50
0
50
100
Caucasian
52
Caucasian52
African American/Black
60
African American/Black60
Asian or Pacific Islander
-34
Asian or Pacific Islander-34
Other
-25
Other-25

Blue Bell Ice Cream NPS by Age

Blue Bell Ice Cream's NPS was rated the highest by customers ages 56-60, and the lowest by customers ages 31-35.

0
20
40
60
80
100
Promoters
82%
Passives
9%
Detractors
9%
18-2582%9%9%
Promoters
60%
Passives
0%
Detractors
40%
31-3560%0%40%
Promoters
50%
Passives
50%
Detractors
0%
41-4550%50%0%
Promoters
75%
Passives
25%
Detractors
0%
56-6075%25%0%
Promoters
75%
Passives
0%
Detractors
25%
61-6575%0%25%
Promoters
70%
Passives
0%
Detractors
30%
66+70%0%30%

Blue Bell Ice Cream NPS by Usage

Blue Bell Ice Cream's NPS was rated the highest by customers who have used Blue Bell Ice Cream's products/services for Over 10 Years, and the lowest by customers with 1 to 2 Years of usage.

-100
-50
0
50
100
Less than 1 Year
-17
Less than 1 Year-17
1 to 2 Years
-34
1 to 2 Years-34
2 to 5 Years
-25
2 to 5 Years-25
5 to 10 Years
60
5 to 10 Years60
Over 10 Years
83
Over 10 Years83

Blue Bell Ice Cream NPS vs. Competitors

Compared to its competitors, Blue Bell Ice Cream's NPS is rated right below Dreyer's.

COMPANYNPS Score
Dreyer's
57
Blue Bell Ice Cream
51

Blue Bell Ice Cream NPS vs Companies in Food and Beverages

In the Food and Beverages industry, Blue Bell Ice Cream's NPS is rated right above Red Bull, and is preceded by Chick-fil-A.

Blue Bell Ice Cream Customer Reviews

Out of the 5 Blue Bell Ice Cream customer reviews 5 were positive and 0 were constructive. Blue Bell Ice Cream customer reviews reflect that all customers have a favorable experience using the products/services of the company.

What do you value most about this brand?
Creamy, smooth, great flavor. However very hard to find coffee flavor. Found it at Walgreens short time and they quit ordering it.
What do you value most about this brand?
Quality and consisity of taste
What do you value most about this brand?
Quality of the product and projection of down home goodness.
What do you value most about this brand?
Taste and the level of quality
What do you value most about this brand?
ice creaams and the service they provide

Blue Bell Ice Cream Customer Loyalty

83%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

83% of Blue Bell Ice Cream users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

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83
83%
17
17%
Blue Bell Ice Cream Customer Loyalty

Blue Bell Ice Cream Customer Loyalty Score by Gender

Female customers rated Blue Bell Ice Cream's Customer Loyalty score 6% higher than Male customers.

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Male
74%
Yes
Female
80%
Yes

Blue Bell Ice Cream Customer Loyalty Score by Ethnicity

Blue Bell Ice Cream's Customer Loyalty score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.

% who answered "Yes"

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78
out of 100
Caucasian
82
out of 100
African American/Black
40
out of 100
Asian or Pacific Islander
55
out of 100
Other

Blue Bell Ice Cream Customer Loyalty Score by Age

Blue Bell Ice Cream's Customer Loyalty score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.

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0
20%
40%
60%
80%
100%
18-25
84%
18-2584%
31-35
82%
31-3582%
41-45
78%
41-4578%
56-60
78%
56-6078%
61-65
78%
61-6578%
66+
73%
66+73%

Blue Bell Ice Cream Customer Loyalty Score by Usage

Blue Bell Ice Cream's Customer Loyalty score was rated the highest by customers who have used Blue Bell Ice Cream's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
25%
1 to 2 Years
70%
2 to 5 Years
78%
5 to 10 Years
82%
Over 10 Years
92%

Blue Bell Ice Cream Customer Loyalty Score by Industry

Blue Bell Ice Cream's Customer Loyalty score was rated the highest by Business and Consumer Services industry customers, and the lowest by Accounting industry customers.

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Accounting
66%
Business and Consumer Services
100%
Insurance
100%

Blue Bell Ice Cream Customer Loyalty vs. Competitors

Compared to its competitors, Blue Bell Ice Cream's Customer Loyalty score is rated right below Dreyer's.

COMPANYCustomer Loyalty Score
Dreyer's83%
Blue Bell Ice Cream83%

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Customer Loyalty for Other Food and Beverages Brands

In the Food and Beverages industry, Blue Bell Ice Cream's Customer Loyalty score is rated right above PepsiCo, and is preceded by The Coca-Cola Company.

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Blue Bell Ice Cream's Logo
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Chick-fil-A's Logo
The Coca-Cola Company's Logo
PepsiCo's Logo
Red Bull's Logo
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Starbucks' Logo
Mars' Logo

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Blue Bell Ice Cream Product Quality

4.2/5

Blue Bell Ice Cream has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.

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Blue Bell Ice Cream Product Information

Blue Bell Ice Cream’s product quality score is a 4.2 out of 5 as rated by its users and customers. Reviewers from the Insurance industry rated Blue Bell Ice Cream's product the highest. Reviewers from the Accounting industry rated Blue Bell Ice Cream the lowest at 4.

Website
http://cdn.bluebell.com/
Company Size
1,001-5,000 Employees

Industry

Tech
Hardware and Devices

Quick Insights into Blue Bell Ice Cream Product Quality

Blue Bell Ice Cream's Product Quality score was rated highest by customers from the Insurance industry, and rated lowest by Asian or Pacific Islander customers.

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Ranked Blue Bell Ice Cream Product Quality the Highest

Insurance
5
56-60
4.7
Over 10 Years
4.7

Ranked Blue Bell Ice Cream Product Quality the Lowest

66+
3.6
Less than 1 Year
2.3
Asian or Pacific Islander
1.5

Blue Bell Ice Cream Product Quality Score by Gender

Female customers rated Blue Bell Ice Cream's Product Quality score 0.5 stars higher than Male customers.

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Male

3.7/5

Female

4.2/5

Blue Bell Ice Cream Product Quality Score by Ethnicity

Blue Bell Ice Cream's Product Quality score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.

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0
1
2
3
4
5
Caucasian
4.2
Caucasian4.2
African American/Black
4.4
African American/Black4.4
Asian or Pacific Islander
1.5
Asian or Pacific Islander1.5
Other
3.2
Other3.2

Blue Bell Ice Cream Product Quality Score by Age

Blue Bell Ice Cream's Product Quality score was rated the highest by customers ages 56-60, and the lowest by customers ages 66+.

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0
1
2
3
4
5
18-25
4.3
18-254.3
31-35
3.8
31-353.8
41-45
4.5
41-454.5
56-60
4.7
56-604.7
61-65
4.4
61-654.4
66+
3.6
66+3.6

Blue Bell Ice Cream Product Quality Score by Usage

Blue Bell Ice Cream's Product Quality score was rated the highest by customers who have used Blue Bell Ice Cream's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
2.3
1 to 2 Years
2.7
2 to 5 Years
3.2
5 to 10 Years
4.5
Over 10 Years
4.7

Blue Bell Ice Cream Product Quality Score by Industry

Blue Bell Ice Cream's Product Quality score was rated the highest by Insurance industry customers, and the lowest by Accounting industry customers.

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Accounting
4
Business and Consumer Services
4.6
Insurance
5

Blue Bell Ice Cream Product Quality vs. Competitors

Compared to its competitors, Blue Bell Ice Cream's Product Quality score is rated right above Dreyer's.

COMPANYProduct Quality Score
Blue Bell Ice Cream4.2/5
Dreyer's3.3/5

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Product Quality for Other Food and Beverages Brands

In the Food and Beverages industry, Blue Bell Ice Cream's Product Quality score is rated right above The Coca-Cola Company, and is preceded by Chick-fil-A.

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Blue Bell Ice Cream's Logo
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Chick-fil-A's Logo
The Coca-Cola Company's Logo
Red Bull's Logo
Starbucks' Logo
Hershey Company's Logo
Mars' Logo
PepsiCo's Logo
McDonald's' Logo

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Blue Bell Ice Cream Pricing

Blue Bell Ice Cream ROI & Value For Money

4/5

Blue Bell Ice Cream has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.

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Blue Bell Ice Cream Pricing Plans

Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Business and Consumer Services industry. The users from the Accounting industry think that they had the lowest ROI from Blue Bell Ice Cream.

Quick Insights into Blue Bell Ice Cream ROI

Blue Bell Ice Cream's ROI score was rated highest by customers ages 41-45, and rated lowest by customers who have used Blue Bell Ice Cream's products/services for Less than 1 Year.

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Ranked Blue Bell Ice Cream ROI the Highest

41-45
4.6
Business and Consumer Services
4.6
African American/Black
4.4

Ranked Blue Bell Ice Cream ROI the Lowest

31-35
3.3
Other
2.9
Less than 1 Year
2.5

Blue Bell Ice Cream ROI Score by Gender

Female customers rated Blue Bell Ice Cream's ROI score 0.4 stars higher than Male customers.

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Male

3.6/5

Female

4/5

Blue Bell Ice Cream ROI Score by Ethnicity

Blue Bell Ice Cream's ROI score was rated the highest by African American/Black customers, and the lowest by Other customers.

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0
1
2
3
4
5
Caucasian
3.7
Caucasian3.7
African American/Black
4.4
African American/Black4.4
Asian or Pacific Islander
3
Asian or Pacific Islander3
Other
2.9
Other2.9

Blue Bell Ice Cream ROI Score by Age

Blue Bell Ice Cream's ROI score was rated the highest by customers ages 41-45, and the lowest by customers ages 31-35.

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0
1
2
3
4
5
18-25
4.3
18-254.3
31-35
3.3
31-353.3
41-45
4.6
41-454.6
56-60
3.5
56-603.5
61-65
3.7
61-653.7
66+
3.6
66+3.6

Blue Bell Ice Cream ROI Score by Usage

Blue Bell Ice Cream's ROI score was rated the highest by customers who have used Blue Bell Ice Cream's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
2.5
1 to 2 Years
3.3
2 to 5 Years
3.2
5 to 10 Years
3.8
Over 10 Years
4.4

Blue Bell Ice Cream ROI Score by Industry

Blue Bell Ice Cream's ROI score was rated the highest by Business and Consumer Services industry customers, and the lowest by Accounting industry customers.

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Accounting
4
Business and Consumer Services
4.6
Insurance
4.6

Blue Bell Ice Cream Pricing vs. Competitors

Compared to its competitors, Blue Bell Ice Cream's ROI score is rated right above Dreyer's.

COMPANYPricing Score
Blue Bell Ice Cream4/5
Dreyer's3.8/5

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ROI for Other Food and Beverages Brands

In the Food and Beverages industry, Blue Bell Ice Cream's ROI score is rated right above The Coca-Cola Company, and is preceded by Chick-fil-A.

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Blue Bell Ice Cream's Logo
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Chick-fil-A's Logo
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Starbucks' Logo
McDonald's' Logo

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Blue Bell Ice Cream Customer Satisfaction (CSAT)

Blue Bell Ice Cream Customer Satisfaction (CSAT) Score

75 / 100

Blue Bell Ice Cream has an overall Customer Satisfaction score of 75 rated by its users and customers.

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Very Satisfied53%
Satisfied22%
Neither Satisfied nor Dissatisfied9%
Dissatisfied5%
Very Dissatisfied11%
Very Satisfied
53%
Satisfied
22%
Neither Satisfied nor Dissatisfied
9%
Dissatisfied
5%
Very Dissatisfied
11%

What is Customer Satisfaction (CSAT) Score

Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.

Quick Insights into Blue Bell Ice Cream Customer Satisfaction

Blue Bell Ice Cream's Customer Satisfaction score was rated highest by customers ages 18-25, and rated lowest by Asian or Pacific Islander customers.

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Ranked Blue Bell Ice Cream Customer Satisfaction the Highest

18-25
100%
African American/Black
100%
Insurance
100%

Ranked Blue Bell Ice Cream Customer Satisfaction the Lowest

Less than 1 Year
50%
66+
40%
Asian or Pacific Islander
34%

Blue Bell Ice Cream Customer Satisfaction Score by Gender

Blue Bell Ice Cream's Customer Satisfaction score was rated 71 by both Female and Male customers on Comparably.

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71 / 100
Male
Very Satisfied
59%
Satisfied
12%
Neither Satisfied nor Dissatisfied
11%
Dissatisfied
6%
Very Dissatisfied
12%
71 / 100
Female
Very Satisfied
47%
Satisfied
24%
Neither Satisfied nor Dissatisfied
17%
Dissatisfied
6%
Very Dissatisfied
6%

Blue Bell Ice Cream Customer Satisfaction Score by Ethnicity

CSAT according to Caucasian

Blue Bell Ice Cream's Customer Satisfaction (CSAT) score was rated 72% according to Caucasian users and customers.

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72 / 100
Very Satisfied67%
Satisfied5%
Neither Satisfied nor Dissatisfied13%
Dissatisfied5%
Very Dissatisfied10%
Very Satisfied
67%
Satisfied
5%
Neither Satisfied nor Dissatisfied
13%
Dissatisfied
5%
Very Dissatisfied
10%

CSAT according to African American/Black

Blue Bell Ice Cream's Customer Satisfaction (CSAT) score was rated 100% according to African American/Black users and customers.

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100 / 100
Very Satisfied50%
Satisfied50%
Neither Satisfied nor Dissatisfied0%
Dissatisfied0%
Very Dissatisfied0%
Very Satisfied
50%
Satisfied
50%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%

CSAT according to Asian or Pacific Islander

Blue Bell Ice Cream's Customer Satisfaction (CSAT) score was rated 34% according to Asian or Pacific Islander users and customers.

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34 / 100
Very Satisfied0%
Satisfied34%
Neither Satisfied nor Dissatisfied33%
Dissatisfied0%
Very Dissatisfied33%
Very Satisfied
0%
Satisfied
34%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
0%
Very Dissatisfied
33%

CSAT according to Other

Blue Bell Ice Cream's Customer Satisfaction (CSAT) score was rated 50% according to Other users and customers.

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50 / 100
Very Satisfied0%
Satisfied50%
Neither Satisfied nor Dissatisfied25%
Dissatisfied25%
Very Dissatisfied0%
Very Satisfied
0%
Satisfied
50%
Neither Satisfied nor Dissatisfied
25%
Dissatisfied
25%
Very Dissatisfied
0%

Blue Bell Ice Cream Customer Satisfaction Score by Age

Blue Bell Ice Cream's Customer Satisfaction score was rated the highest by customers ages 18-25, and the lowest by customers ages 66+.

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0
20
40
60
80
100
18-25 CSAT Score
100%
Very Satisfied
60%
Satisfied
40%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
18-25100%
31-35 CSAT Score
50%
Very Satisfied
50%
Satisfied
0%
Neither Satisfied nor Dissatisfied
25%
Dissatisfied
25%
Very Dissatisfied
0%
31-3550%
41-45 CSAT Score
100%
Very Satisfied
33%
Satisfied
67%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
41-45100%
56-60 CSAT Score
67%
Very Satisfied
67%
Satisfied
0%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
0%
Very Dissatisfied
0%
56-6067%
61-65 CSAT Score
67%
Very Satisfied
67%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
33%
Very Dissatisfied
0%
61-6567%
66+ CSAT Score
40%
Very Satisfied
40%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
60%
66+40%

Blue Bell Ice Cream Customer Satisfaction Score by Usage

Blue Bell Ice Cream's Customer Satisfaction score was rated the highest by customers who have used Blue Bell Ice Cream's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
50
1 to 2 Years
50
2 to 5 Years
50
5 to 10 Years
80
Over 10 Years
87

Blue Bell Ice Cream Customer Satisfaction Score by Industry

Blue Bell Ice Cream's Customer Satisfaction score was rated the highest by Insurance industry customers, and the lowest by Accounting industry customers.

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Accounting
75
Insurance
100

Blue Bell Ice Cream Customer Satisfaction vs. Competitors

Compared to its competitors, Blue Bell Ice Cream's Customer Satisfaction score is rated right above Dreyer's.

COMPANYCustomer Satisfaction (CSAT) Score
Blue Bell Ice Cream75%
Dreyer's34%

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Customer Satisfaction for Other Food and Beverages Brands

In the Food and Beverages industry, Blue Bell Ice Cream's Customer Satisfaction score is rated right above Mars, and is preceded by PepsiCo.

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Blue Bell Ice Cream's Logo
VS
The Coca-Cola Company's Logo
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Red Bull's Logo
Chick-fil-A's Logo
Hershey Company's Logo
PepsiCo's Logo
Mars' Logo
McDonald's' Logo

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Blue Bell Ice Cream Customer Service

4.1/5

Blue Bell Ice Cream has an overall Customer Service score of 4.1 out of 5 stars rated by its users and customers.

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About Blue Bell Ice Cream's Customer Service

Address

Brenham, TX


Website

http://cdn.bluebell.com/


Phone Number

979-836-7977

Quick Insights into Blue Bell Ice Cream Customer Service

Blue Bell Ice Cream's Customer Service score was rated highest by customers from the Insurance industry, and rated lowest by Asian or Pacific Islander customers.

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Ranked Blue Bell Ice Cream Customer Service the Highest

Insurance
4.8
41-45
4.6
African American/Black
4.5

Ranked Blue Bell Ice Cream Customer Service the Lowest

31-35
3.1
Less than 1 Year
2.5
Asian or Pacific Islander
2.1

Blue Bell Ice Cream Customer Service Score by Gender

Female customers rated Blue Bell Ice Cream's Customer Service score 0.3 stars higher than Male customers.

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Male

3.7/5

Female

4/5

Blue Bell Ice Cream Customer Service Score by Ethnicity

Blue Bell Ice Cream's Customer Service score was rated the highest by African American/Black customers, and the lowest by Asian or Pacific Islander customers.

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0
20
40
60
80
100
Caucasian
3.9
Caucasian3.9
African American/Black
4.5
African American/Black4.5
Asian or Pacific Islander
2.1
Asian or Pacific Islander2.1
Other
3
Other3

Blue Bell Ice Cream Customer Service Score by Age

Blue Bell Ice Cream's Customer Service score was rated the highest by customers ages 41-45, and the lowest by customers ages 31-35.

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0
20
40
60
80
100
18-25
4.2
18-254.2
31-35
3.1
31-353.1
41-45
4.6
41-454.6
56-60
4.2
56-604.2
61-65
4
61-654
66+
3.6
66+3.6

Blue Bell Ice Cream Customer Service Score by Usage

Blue Bell Ice Cream's Customer Service score was rated the highest by customers who have used Blue Bell Ice Cream's products/services for Over 10 Years, and the lowest by customers with Less than 1 Year of usage.

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Less than 1 Year
2.5
1 to 2 Years
2.9
2 to 5 Years
3
5 to 10 Years
3.9
Over 10 Years
4.5

Blue Bell Ice Cream Customer Service Score by Industry

Blue Bell Ice Cream's Customer Service score was rated the highest by Insurance industry customers, and the lowest by Accounting industry customers.

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Accounting
4
Business and Consumer Services
4.3
Insurance
4.8

Blue Bell Ice Cream Customer Service vs. Competitors

Compared to its competitors, Blue Bell Ice Cream's Customer Service score is rated right above Dreyer's.

COMPANYCustomer Service Score
Blue Bell Ice Cream4.1/5
Dreyer's3.8/5

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Blue Bell Ice Cream's Logo
VS
Dreyer's' Logo

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Customer Service for Other Food and Beverages Brands

In the Food and Beverages industry, Blue Bell Ice Cream's Customer Service score is rated right above Starbucks, and is preceded by Chick-fil-A.

COMPANYCustomer Service Score
Chick-fil-A4.3/5
Blue Bell Ice Cream4.1/5
Starbucks4.1/5
The Coca-Cola Company4/5
Red Bull4/5
Hershey Company3.9/5
Mars3.9/5
PepsiCo3.8/5
McDonald's3.6/5

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Blue Bell Ice Cream's Logo
VS
Chick-fil-A's Logo
Starbucks' Logo
The Coca-Cola Company's Logo
Red Bull's Logo
Hershey Company's Logo
Mars' Logo
PepsiCo's Logo
McDonald's' Logo

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Blue Bell Ice Cream as an Employer

4.5/5

Blue Bell Ice Cream has a 4.5/5 stars for its overall company culture rated by their employees

  Blue Bell Ice Cream CEO
top
5%
CEO of Blue Bell Ice Cream

In the Top 5% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Blue Bell Ice Cream scored a 51 for Net Promoter Score and a 55 for Employee Net Promoter Score. NPS gauges how likely a customer of Blue Bell Ice Cream would recommend the brand to a friend. ENPS measures how likely Blue Bell Ice Cream employees would recommend working at Blue Bell Ice Cream to a friend.

Net Promoter Score

51
NPS Score
71%Promoters
9%Passive
20%Detractors

Employee Net Promoter Score

55
eNPS Score
66%Promoters
23%Passive
11%Detractors

Global Ranking Snapshot

Blue Bell Ice Cream is ranked #732 in the Global Top 100 Brands. It ranks just behind Cummins Inc. and just ahead of Just Dance.

RANKCOMPANYCEOINDUSTRY
730
Ezappsolution  Ezappsolution CEO
Gourav Shandilya
Tech
731
Cummins Inc.  Cummins Inc. CEO
Tom Linebarger
Automotive and Transportation
732
Blue Bell Ice Cream  Blue Bell Ice Cream CEO
Paul Kruse
Food and Beverages
733
Just Dance  Just Dance CEO
David Gonzalez
Media and Entertainment
734
Prologis  Prologis CEO
Hamid Moghadam
Banking and Financial Services
735
Ivoclar Vivadent  Ivoclar Vivadent CEO
Robert Ganley
Health and Wellness
736
Naughty Dog  Naughty Dog CEO
Media and Entertainment

Food and Beverages Ranking Snapshot

Blue Bell Ice Cream is ranked #58 in the Food and Beverages Industry. It ranks just behind Pressed Juicery and just ahead of Braum's.

RANKCOMPANYLocation
56
Giant Eagle
Pittsburgh, PA
57
Pressed Juicery
Los Angeles, CA
58
Blue Bell Ice Cream
Brenham, TX
59
Braum's
60
Chicken Salad Chick
Auburn, AL
61
Del Monte Foods
Walnut Creek, CA
62
charity: water
New York City, NY