Epson

EMPLOYEE PARTICIPANTS: 46

TOTAL RATINGS: 354

Ricoh USA Claimed Company

EMPLOYEE PARTICIPANTS: 328

TOTAL RATINGS: 3240

Epson vs Ricoh USA

Compare Epson versus Ricoh USA for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 46 employees and customers of Epson and 328 employees and customers of Ricoh USA.

Epson

Epson's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Epson. Their current market cap is $6.71B.

Ricoh USA

Ricoh USA's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Ricoh USA. Their current valuation is $8.01B.

4.1/5

Product Quality

3.2/5

4/5

Pricing

3.2/5

4/5

Customer Service

3.1/5

NPS Score

70%	Promoters
6%	Passive
24%	Detractors

Net Promoter Score
Winner by 60

-14

NPS Score

41%	Promoters
4%	Passive
55%	Detractors

See how Epson compares to its competitors

Working at Epson vs Working at Ricoh USA

77 / 100

CEO Rating
Winner by 19%

Joji Tokunaga

58 / 100

CEO Rating

Epson

Epson doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Ricoh USA

Employees at Ricoh USA rate their CEO, Joji Tokunaga, 58/100. This score is 19% lower than the scores of Epson's CEO, Minoru Usui. Employees in the Marketing and Sales departments rate Joji Tokunaga the highest.

CEO Score 77

CEO Score

CEO Score 58

Overall Culture 71

Overall Culture

Overall Culture 55

eNPS

-30

Gender Score N/A

Gender Score

Gender Score 62

Diversity Score N/A

Diversity Score

Diversity Score 60

Perk And Benefits 67

Perk And Benefits

Perk And Benefits 59

Professional Dev. N/A

Professional Dev.

Professional Dev. 37

Overall Culture at Epson vs Ricoh USA

/ 100

Epson

Employees at Epson rate their Overall Culture a 71/100.

Overall Culture
Winner by 16%

/ 100

Ricoh USA

Employees at Ricoh USA rate their Overall Culture a /100, with Marketing and IT as the two departments that rate their experience the highest.

Epson
Ricoh USA55

Employee Net Promoter Score at Epson vs Ricoh USA

eNPS

Epson

18 Promoters 46%

9 Passives 23%

12 Detractors 31%

Employee Net Promoter Score
Winner by 45%

-30

eNPS

Ricoh USA

71 Promoters 28%

36 Passives 14%

148 Detractors 58%

Epson
Ricoh USA-31

Gender Score at Epson vs Ricoh USA

Not enough ratings

Epson

Epson doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Ricoh USA

Employees at Ricoh USA rate their Gender Score a /100, with Operations and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner

Ricoh USA62

Diversity Score at Epson vs Ricoh USA

Not enough ratings

Epson

Epson doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Ricoh USA

Employees at Ricoh USA rate their Diversity Score a /100, with Sales and IT as the two departments that rate their experience the highest.

Diversity Score
Winner

Ricoh USA60

Perk and Benefits Score at Epson vs Ricoh USA

/ 100

Epson

Employees at Epson rate their Perk and Benefits Score a 67/100.

Perk and Benefits Score
Winner by 8%

/ 100

Ricoh USA

Employees at Ricoh USA rate their Perk and Benefits Score a /100, with Marketing and IT as the two departments that rate their experience the highest.

Epson
Ricoh USA59

Professional Development Score at Epson vs Ricoh USA

Not enough ratings

Epson

Epson doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Ricoh USA

Employees at Ricoh USA rate their Professional Development Score a /100, with IT and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner

Ricoh USA36

Leadership Culture Ratings vs Ricoh USA

Epson

74 / 100

Leadership Culture Ratings vs Ricoh USA
Winner by 19%

Ricoh USA

55 / 100

Epson rates % higher than Ricoh USA on Leadership Culture Ratings vs Ricoh USA Ratings based on looking at 817 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your manager?" and "Do you approve of your CEOs management style?".

Epson
Ricoh USA55

Compensation Culture Ratings vs Ricoh USA

Epson

62 / 100

Compensation Culture Ratings vs Ricoh USA
Winner by 11%

Ricoh USA

51 / 100

Epson rates % higher than Ricoh USA on Compensation Culture Ratings vs Ricoh USA Ratings based on looking at 544 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your stock/equity compensation?" and "Do you believe you're paid fairly?".

Epson
Ricoh USA51

Team Culture Ratings vs Ricoh USA

Epson

70 / 100

Team Culture Ratings vs Ricoh USA
Winner by 8%

Ricoh USA

62 / 100

Epson rates % higher than Ricoh USA on Team Culture Ratings vs Ricoh USA Ratings based on looking at 455 ratings from employees of the two companies. Ratings come from the answers to questions like "Do you look forward to interacting with your coworkers?" and "How would you rate the quality of your coworkers?".

Epson
Ricoh USA62

Environment Culture Ratings vs Ricoh USA

Epson

67 / 100

Environment Culture Ratings vs Ricoh USA
Winner by 5%

Ricoh USA

62 / 100

Epson rates % higher than Ricoh USA on Environment Culture Ratings vs Ricoh USA Ratings based on looking at 446 ratings from employees of the two companies. Ratings come from the answers to questions like "Does someone you work with closely, make you want to quit your job?" and "Is your work environment positive or negative?".

Epson
Ricoh USA62

Sentiment Culture Ratings vs Ricoh USA

Epson

76 / 100

Sentiment Culture Ratings vs Ricoh USA
Winner by 20%

Ricoh USA

56 / 100

Epson rates % higher than Ricoh USA on Sentiment Culture Ratings vs Ricoh USA Ratings based on looking at 629 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What's going wrong and how can it be improved?".

Epson
Ricoh USA56