Epson

EMPLOYEE PARTICIPANTS: 47

TOTAL RATINGS: 359

Ricoh USA Claimed Company

EMPLOYEE PARTICIPANTS: 336

TOTAL RATINGS: 3283

Epson vs Ricoh USA

Compare Epson versus Ricoh USA for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 47 employees and customers of Epson and 336 employees and customers of Ricoh USA.

Epson

Epson's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Epson. Their current market cap is $6.71B.

Ricoh USA

Ricoh USA's brand is ranked #- in the list of Global Top 1000 Brands, as rated by customers of Ricoh USA. Their current valuation is $8.01B.

4.1/5

Product Quality

3.2/5

4/5

Pricing

3.2/5

3.9/5

Customer Service

3.1/5

NPS Score

69%	Promoters
6%	Passive
25%	Detractors

Net Promoter Score
Winner by 58

-14

NPS Score

41%	Promoters
4%	Passive
55%	Detractors

See how Epson compares to its competitors

Working at Epson vs Working at Ricoh USA

77 / 100

CEO Rating
Winner by 20%

Joji Tokunaga

57 / 100

CEO Rating

Epson

Epson doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

Ricoh USA

Employees at Ricoh USA rate their CEO, Joji Tokunaga, 57/100. This score is 20% lower than the scores of Epson's CEO, Minoru Usui. Employees in the Marketing and Sales departments rate Joji Tokunaga the highest.

CEO Score 77

CEO Score

CEO Score 57

Overall Culture 71

Overall Culture

Overall Culture 55

eNPS

-32

Gender Score N/A

Gender Score

Gender Score 62

Diversity Score N/A

Diversity Score

Diversity Score 60

Perk And Benefits 67

Perk And Benefits

Perk And Benefits 59

Professional Dev. N/A

Professional Dev.

Professional Dev. 36

Overall Culture at Epson vs Ricoh USA

/ 100

Epson

Employees at Epson rate their Overall Culture a 71/100.

Overall Culture
Winner by 16%

/ 100

Ricoh USA

Employees at Ricoh USA rate their Overall Culture a /100, with Marketing and IT as the two departments that rate their experience the highest.

Epson
Ricoh USA55

Employee Net Promoter Score at Epson vs Ricoh USA

eNPS

Epson

19 Promoters 47%

9 Passives 23%

12 Detractors 30%

Employee Net Promoter Score
Winner by 49%

-32

eNPS

Ricoh USA

71 Promoters 27%

36 Passives 14%

153 Detractors 59%

Epson
Ricoh USA-32

Gender Score at Epson vs Ricoh USA

Not enough ratings

Epson

Epson doesn't have enough ratings to calculate Gender Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Ricoh USA

Employees at Ricoh USA rate their Gender Score a /100, with Operations and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner

Ricoh USA62

Diversity Score at Epson vs Ricoh USA

Not enough ratings

Epson

Epson doesn't have enough ratings to calculate Diversity Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Ricoh USA

Employees at Ricoh USA rate their Diversity Score a /100, with Sales and IT as the two departments that rate their experience the highest.

Diversity Score
Winner

Ricoh USA60

Perk and Benefits Score at Epson vs Ricoh USA

/ 100

Epson

Employees at Epson rate their Perk and Benefits Score a 67/100.

Perk and Benefits Score
Winner by 8%

/ 100

Ricoh USA

Employees at Ricoh USA rate their Perk and Benefits Score a /100, with Marketing and IT as the two departments that rate their experience the highest.

Epson
Ricoh USA59

Professional Development Score at Epson vs Ricoh USA

Not enough ratings

Epson

Epson doesn't have enough ratings to calculate Professional Development Score ratings.

Know someone that works there? Invite them to rate their experience.

Not enough ratings

Ricoh USA

Employees at Ricoh USA rate their Professional Development Score a /100, with IT and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner

Ricoh USA35

Leadership Culture Ratings vs Ricoh USA

Epson

74 / 100

Leadership Culture Ratings vs Ricoh USA
Winner by 20%

Ricoh USA

54 / 100

Epson rates % higher than Ricoh USA on Leadership Culture Ratings vs Ricoh USA Ratings based on looking at 829 ratings from employees of the two companies. Ratings come from the answers to questions like "How would you rate your CEO?" and "Do Your Company Leaders Do What They Should to Retain You as an Employee?".

Epson
Ricoh USA54

Compensation Culture Ratings vs Ricoh USA

Epson

62 / 100

Compensation Culture Ratings vs Ricoh USA
Winner by 12%

Ricoh USA

50 / 100

Epson rates % higher than Ricoh USA on Compensation Culture Ratings vs Ricoh USA Ratings based on looking at 547 ratings from employees of the two companies. Ratings come from the answers to questions like "Does your company give annual bonuses?" and "What is the best part about your compensation package?".

Epson
Ricoh USA50

Team Culture Ratings vs Ricoh USA

Epson

70 / 100

Team Culture Ratings vs Ricoh USA
Winner by 8%

Ricoh USA

62 / 100

Epson rates % higher than Ricoh USA on Team Culture Ratings vs Ricoh USA Ratings based on looking at 458 ratings from employees of the two companies. Ratings come from the answers to questions like "What are some of the best things about your team?" and "How would you rate the quality of your coworkers?".

Epson
Ricoh USA62

Environment Culture Ratings vs Ricoh USA

Epson

67 / 100

Environment Culture Ratings vs Ricoh USA
Winner by 6%

Ricoh USA

61 / 100

Epson rates % higher than Ricoh USA on Environment Culture Ratings vs Ricoh USA Ratings based on looking at 449 ratings from employees of the two companies. Ratings come from the answers to questions like "What's the work pace at your company?" and "What % of the time are you bored at work?".

Epson
Ricoh USA61

Sentiment Culture Ratings vs Ricoh USA

Epson

77 / 100

Sentiment Culture Ratings vs Ricoh USA
Winner by 21%

Ricoh USA

56 / 100

Epson rates % higher than Ricoh USA on Sentiment Culture Ratings vs Ricoh USA Ratings based on looking at 640 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you typically excited about going to work each day?" and "How do your customers perceive your company?".

Epson
Ricoh USA56