Ricoh USA Employee Reviews
Out of 308 Ricoh USA employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping Ricoh USA improve their work culture. The Marketing team, with 100% positive reviews, reports the best experience at Ricoh USA compared to all other departments at the company. The IT team offered the most constructive feedback, with 58% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
I've work for Ricoh for 20 years and just retired. Good place to work.
Review from Operations Dept
What do you like best about the leadership team?
Overall he cares about his employes and is transparent.
Decent leadership team members. They seem to care about work and people.
Energetic, inclusive, growth oriented and focussed on culture
Review from Marketing Dept
vision and inspiration; care for customers
Open minded to ideas and accessible
What does the leadership team need to get better at?
Communication and actually working with their staff.
Review from IT Dept
Like they really care... not at all
Communication is a big fail in my opinion
Review from Customer Support Dept
They care more about numbers than quality work
The leadership team should stop having fake reviews placed on the board. They're obvious, with the flowery language and overly perfect English (hmm, I wonder where reviews like that come from?). You act like GM or Ford in the 70's - time to get with it...
What is the best part about your compensation package?
The bonus structure is appealing
They always pay bonuses, even if they have to lay people off to make it happen.
Compensation is competitive I believe based on research.
base salary is above market
Health benefits and multiple choices
Why do you feel undervalued and what would make you feel better about your compensation?
There is no respect for talent and skills. Compensation is mainly driven by how close and how blindly you follow the otherwise inept VPs.
Because compensation for a high stress job is weak at not even 19 an hour
Review from IT Dept
more money and better time off as your tenure increases
Compensation wasn't the problem. Sustainability of a high pressure work environment is unlikely. Quarterly focused, not decade focused. Too many changes causes plans to never be played out.
I was a one person site, I had a lot of responsibility for the Company that I was contracted to.
Review from Operations Dept
What are some of the best things about your team?
Their interactive manner, communication & vision with partners like AWS.
we work well together and get the job done.
Review from Operations Dept
They know their craft and are extremely hard working.
People are collaborative and supportive.
genuine people working hard to do their best
Review from Marketing Dept
What do your coworkers need to improve and how could you work together better?
Socializing with other people would help.
Review from IT Dept
Same as for management question
More effective tools and a better work environment
Review from Sales Dept
We need much better managers
Integrity, loyalty and honesty toward coworkers and managers.
What is most positive about the culture and environment at your company?
Nothing I can say that is positive.
Review from IT Dept
we all get along to achieve our individual goals.
Review from Operations Dept
The collaborative interactions between the worker bees.
most are patient and willing to mentor others
Review from Marketing Dept
the realization of the broader meaning of inclusive
What needs to change to make the company culture better?
Better pay and better opportunities.
Close down and give all employees a good severance package.
Shake up management. They do what fits them.
Better people which they won't get because pay is low
Promotions from within, show your employees they are valued, fewer layoffs
What did you like most about the interview process?
It was fast but will never do it again.
Review from IT Dept
it moved fairly quickly compared to other experiences
Review from Marketing Dept
opportunity to gain real perspectives
Communication is key. There is a pre-screening, interview and a response to the outcome.
The interview process was general.
What would you improve about your company's interview process?
Better interview skills and someone that has a stable mind.
Be truthful instead of just trying to fill the spot
Review from Operations Dept
Focus on ability, not mission
everything they need new management
avoid pre fixed promotion scenario
Review from IT Dept
What makes you most happy at work?
The people make me the happiest at work
Review from Marketing Dept
employees and customer interactions and problem solving
Being trained. Having responsibility and knowing what is expected of me. Being able to make suggestions and at least being heard.
My comworkers and being acknowledged for my work
Positivitey, assurance, guidance, patience, and cohesiveness between techs and customers
What's going wrong and how can it be improved?
Contacts with a certain customer that doesnt know how to manage.
Review from IT Dept
accountability of senior leadership needs to be a focus
Too many changes with new ideas without measuring and letting the new idea and change take hold.
i can not be improved.
Hire innovative product people and give them a chance to create solutions.
What do you like best about your company?
nothing having to go to forced employee fun days is obvious there is a problem
Stable, like working for the government
Co-workers and Managers
What would you most like to see improved at your company?
Less corporate overhead and silly meetings
Review from Operations Dept
Product and innovation over process and planning.
Better execution from company leaders