Ricoh USA Leadership Employee Reviews | Comparably
Ricoh USA Claimed Company
We deliver products, services and solutions to help companies make the most of their information and work faster, smarter and more successfully. read more
EMPLOYEE
PARTICIPANTS
332
TOTAL
RATINGS
3272
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Ricoh USA Leadership Employee Reviews

What do you like best about the leadership team?

Overall he cares about his employes and is transparent.

Decent leadership team members. They seem to care about work and people.

Energetic, inclusive, growth oriented and focussed on culture

Review from Marketing Dept

vision and inspiration; care for customers

Open minded to ideas and accessible

When I couldn't get some supplies they step in and helped.

Review from Operations Dept

Focused on employees and customers and the future of the company

nothing at all. no training available for new employees

I truly enjoy everything about my job

I am networking specialist and scanner install

Real leaders who teach and have patience

The support given to employees

Review from Operations Dept

Flexibility and strong leadership, amazing.

When I want a derragatory comment to make its way to management, I could count on the leader team.

3rd line management and above is the problem

the are open to listen and learn as well as teach

Review from Operations Dept

The leadership team is very encouraging about developing your career goals!

Review from Customer Support Dept

Immediate management was fine, but above that, short-sighted greedheads lining their own golden parachutes.

Review from IT Dept

Very innovative and forward thinking!

Review from Marketing Dept

Our company leads from the top. We are united in the The Spirit of the Three Loves: Love of your neighbor, Love your country (Planet), and love your work. This message is repeated from the top down.

Review from Sales Dept

What does the leadership team need to get better at?

Communication and actually working with their staff.

Review from IT Dept

Like they really care... not at all

Communication is a big fail in my opinion

Review from Customer Support Dept

They care more about numbers than quality work

The leadership team should stop having fake reviews placed on the board. They're obvious, with the flowery language and overly perfect English (hmm, I wonder where reviews like that come from?). You act like GM or Ford in the 70's - time to get with it...

People, do not want to work anymore

Tendency is to be narcissistic. Always posting selfevaluated comments about how successful they are. Provide tons of lip service toward employees but actions and sentiment towards employees speaks to the cintrary

Awarding employees work efforts and not show favoritism

No suggestion, since it never changes and continues to get worse and impacts the employee

Need to shift the business from printings

Review from IT Dept

Our manager compensates for problem employees by pushing extra work onto employees he knew would pick up the slack, then rides them when they were overworked because he knew we would get the job done while others slacked. Also, wouldn't back us vs. unrealistic customer demands. So I found a new job.

Review from Customer Support Dept

Listening to and and respecting employees

Review from Sales Dept

This company tends to favor the advancement of men. Hourly pay is low and raises and very low percentage wise. Management expects a lot for not enough pay.

Review from Customer Support Dept

The only constant at Ricoh is change and it's so ingrained in our culture that it's even in our slogan "Imagine. Change". This is a great strategy for new technology but is NOT a good strategy for your sales-force structure and client alignment... Stop disrupting sales operations!

Review from Sales Dept

Go back to taking care of the customer first and foremost. Ricoh has forgotten who pays the bills.

Review from Customer Support Dept

Empowering employes and trusting them to do the job they have been doing for 20 to 40 years.

Start trusting and valuing your American employees. Stop outsourcing everything and constantly making massive cuts without considering the long-term consequences. Draw up an efficient budget that doesn't always require the employee to give up perks, benefits, their jobs, etc. LISTEN to lower level.

Review from IT Dept

Listen to site managers about what their needs are and how to grow revenue. Too much top down thinking.

Review from Operations Dept

Managers only care ABOUT THEMSELVES AND WANT TO KEEP THERE BOUNSES WHILE THE EMPLOYEE SUFFERS

Paying a living wage to employees

BOTTOM
15%

Leadership Scores are rated in the Bottom 15% of similar size companies on Comparably

Rated Ricoh USA Leadership the Highest

  • Ethnicity - Asian or Pacific Islander
    +30%
  • Ethnicity - African American/Black
    +26%
  • Department - Marketing
    +20%

Rated Ricoh USA Leadership the Lowest

  • Tenure - 5 to 10 Years
    -23%
  • Experience - 6 to 10 Years
    -16%
  • Department - Operations
    -12%
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