Ricoh USA Employee Reviews
Out of 310 Ricoh USA employee reviews, 59% were positive. The remaining 41% were constructive reviews with the goal of helping Ricoh USA improve their work culture. The Customer Support team, with 70% positive reviews, reports the best experience at Ricoh USA compared to all other departments at the company. The IT team offered the most constructive feedback, with 58% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Communication and actually working with their staff.
Review from IT Dept
Like they really care... not at all
Communication is a big fail in my opinion
Review from Customer Support Dept
They care more about numbers than quality work
The leadership team should stop having fake reviews placed on the board. They're obvious, with the flowery language and overly perfect English (hmm, I wonder where reviews like that come from?). You act like GM or Ford in the 70's - time to get with it...
Why do you feel undervalued and what would make you feel better about your compensation?
There is no respect for talent and skills. Compensation is mainly driven by how close and how blindly you follow the otherwise inept VPs.
Because compensation for a high stress job is weak at not even 19 an hour
Review from IT Dept
more money and better time off as your tenure increases
I was a one person site, I had a lot of responsibility for the Company that I was contracted to.
Review from Operations Dept
Compensation wasn't the problem. Sustainability of a high pressure work environment is unlikely. Quarterly focused, not decade focused. Too many changes causes plans to never be played out.
What do your coworkers need to improve and how could you work together better?
Socializing with other people would help.
Review from IT Dept
Same as for management question
We need much better managers
Integrity, loyalty and honesty toward coworkers and managers.
More effective tools and a better work environment
Review from Sales Dept
What needs to change to make the company culture better?
Better pay and better opportunities.
Close down and give all employees a good severance package.
Shake up management. They do what fits them.
Better people which they won't get because pay is low
Promotions from within, show your employees they are valued, fewer layoffs
What would you improve about your company's interview process?
Better interview skills and someone that has a stable mind.
Focus on ability, not mission
everything they need new management
avoid pre fixed promotion scenario
Review from IT Dept
Be truthful instead of just trying to fill the spot
Review from Operations Dept
What's going wrong and how can it be improved?
Contacts with a certain customer that doesnt know how to manage.
Review from IT Dept
accountability of senior leadership needs to be a focus
Too many changes with new ideas without measuring and letting the new idea and change take hold.
i can not be improved.
Hire innovative product people and give them a chance to create solutions.
What would you most like to see improved at your company?
Less corporate overhead and silly meetings
Review from Operations Dept
Product and innovation over process and planning.
Better execution from company leaders