Safelite AutoGlass Outlook Employee Reviews | Comparably
Safelite AutoGlass Empresa Reclamada
We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're so much more — we're a growing and evolving service brand. At our core, we're a People Powered organization — our people come first and our philosophy and commitment to them drives our culture. -- Safelite® Group is a leading service organization that makes a difference in the lives of nearly 11 million customers annually. Founded in Wichita, Kansas in 1947, the Safelite family of brands consists of multiple strategic business units that work together to deliver our People Powered, Customer Driven Safelite experience. leer más
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701
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5985
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Safelite AutoGlass Outlook Employee Reviews

¿Qué te hace más feliz en el trabajo?

Being able to help customers.

Revisión Publicado hace 2 años

I'm not happy at work.

Revisión Publicado hace 2 años

When I leave for the day, I no longer have to worry or feel stressed or exhausted.

Revisión Publicado hace 3 años

just being able to be productive and being confident at what I do

Revisión Publicado hace 3 años

Working somewhere where the goal is to care... an all encompassing and general over-arching (genuine) care for our purpose; what we do, why we do it, and the people involved.

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

The ability to develop honest and professional relationships with my customers.

Revisión Publicado hace 3 años

Felling like i can make a difference

Revisión Publicado hace 4 años

Coworkers that have become friends and family

Revisión Publicado hace 4 años

When we get personally recognized for doing well, the days they bring in food,

Revisión Publicado hace 4 años

Making money and going home happy that I can pay my bills.

Revisión Publicado hace 4 años

Friendly customers and positive NPS comments I receive from vehicles that I’ve service

Revisión Publicado hace 4 años

colleagues and teammates are great people who care about each other and the business

Revisión Publicado hace 4 años

When i can effectively work on cars

Revisión Publicado hace 4 años

Not having to be around my coworkers when I'm on the road

Revisión Review del Departamento de Operaciones · Publicado hace 4 años

Being appreciated and when people dont call out and getting paid

Revisión Publicado hace 5 años

My coworkers. Helping customers. Clocking out.

Revisión Publicado hace 5 años

when all the glasss is availible so im able to do my job and not have to go back to the shop mid way though my work day to get a customers windsheild

Revisión Publicado hace 5 años

The work isn’t hard but the pace is difficult to keep up with sometimes . The company expects more productivity than most

Revisión Publicado hace 5 años

Working from home and loving it

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

Helping people in their time of need.

Revisión Review del Departamento de Ventas · Publicado hace 6 años

¿Qué está mal y cómo se puede mejorar?

Customers can't connect to a person when they call. They have to go through an automatic system that will sometimes hang-up on them if it does not understand them. When the customer does reach someone they are upset and irritated.

Revisión Review del Departamento de Atención al Cliente · Publicado hace un año

Leadership should end having unrealistic Expectations in productivity And rate by market size because it does make a difference

Revisión Publicado hace 2 años

Employees access (or lack there of) to help when it is needed.

Revisión Publicado hace 2 años

Training is horrible, i feel ive learned more from the least exp ppl on the job then actual trainers, my hours are being logged improperly. Just all around feel like im not recieving a proper training, i came to safelite to experience a new career but its not going very well in my opinion

Revisión Review del Departamento de Operaciones · Publicado hace 3 años

like i said i dont believe im recieving a proper onboarding and training.

Revisión Publicado hace 3 años

Everything. If safelite could listen to its customers and empoyees it would improve

Revisión Publicado hace 3 años

customer service between managers and paying customers

Revisión Publicado hace 3 años

My position in the company feels severly under appreciated, paying almost $10 less an hour for a position because you feel it isnt as important while its one of the biggest money makers in the company is gross

Revisión Publicado hace 4 años

The push of wipers and making that requirement whether you get more money is ridiculous, what does selling wipers have to do with being a quality installer, and to be taking money from people because of wipers is insane, it seems like a lot employees are having their lives ruined.

Revisión Publicado hace 4 años

They will be upset if you go out on the road and find a clam or chip in the windshield and still make you install it by trying to deceive the customer

Revisión Publicado hace 4 años

Prices have been hiking up even though the costs haven't really been. 50% increase in recal prices? What changed in how much is required for a recal?

Revisión Publicado hace 4 años

CEO and executives need to change their current narrow minded, and shallow perspectives

Revisión Publicado hace 4 años

Eliminate half of upper management. Dont over schedule jobs, give us tools that actually work (Tools, things that cut out windshields, not computer programs) dont change out base pay because we dont sell wipers, dont time us - you have no clue what we are encountering in the field.

Revisión Publicado hace 4 años

Listen. Cant stress this enough.

Revisión Review del Departamento de Producto · Publicado hace 4 años

Stop forcing us to be a salesman. That was never a requirement when i was hired. The company was much better then. The company has went downhill ever since

Revisión Review del Departamento de Producto · Publicado hace 4 años

Cut down number of jobs for rural technicians so they don't get burnt out with drive time.

Revisión Publicado hace 4 años

When the rock was born local customer service died. Customers are unhappy in truth but the way the company has the pay scale set employees have to beg customers to lie on surveys. By telling them the truth on how it will negatively effect the tech meanwhile the issues live on.

Revisión Review del Departamento de Operaciones · Publicado hace 4 años

They dont respect their employees and they dont treat them good.

Revisión Publicado hace 4 años

Fire all the corporate bosses. They have no idea what they are doing

Revisión Review del Departamento de Ventas · Publicado hace 4 años

More communication with customers and employees

Revisión Publicado hace 5 años

¿Qué es lo que más te gusta de tu empresa?

Being able to work alone

Revisión Publicado hace 9 años

¿Qué es lo que más te gustaría ver mejorado en tu empresa?

Management

Revisión Publicado hace 9 años

Review Sentiment at Safelite AutoGlass

56
56%
44
44%

About Safelite AutoGlass' Outlook

D-
50/100

Where This Score Ranks Safelite AutoGlass' Outlook

BOTTOM
10%

In the Bottom 10% of 1226 similar size companies on Comparably

?

Not enough ratings to compare against companies in Springfield, OH

5th

5th place versus 5 competitors rated on Comparably

Safelite AutoGlass' Outlook is scored a D- by 1133 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Safelite AutoGlass' Outlook score negatively contributes to their overall culture score, due partly to the fact that the Product department’s negative scores cause Outlook to be one of Safelite AutoGlass' weaker culture attributes amongst employees. Use the filters below to understand Safelite AutoGlass employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated 17 days ago.

Rate Outlook the Highest

  • Ethnicity - African American/Black
    +13%
  • Experience - 3 to 6 Years
    +13%
  • Gender - Female
    +13%

Rate Outlook the Lowest

  • Department - Product
    -15%
  • Experience - 6 to 10 Years
    -13%
  • Department - Sales
    -10%

How Safelite AutoGlass' Outlook Score is Calculated

FILTER RATINGS BY

Results from 677 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

48
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantástico16%
Bueno26%
Neutral34%
Malo11%
Terrible13%
How do your customers perceive your company?
AnswerPercent
42%
No58%
Are you typically excited about going to work each day?
×
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