Santander Consumer USA Empresa Reclamada
Santander Consumer USA is a public, full-service, consumer finance company focused on vehicle finance and third-party servicing. leer más
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This company could possibly be a fantastic company to work for the pay is average but theres room for growth, the micromanagement is ridiculous members of management will do anything to prevent taking a call youre beat down daily they very rarely say good job unless its a blanket statement
¿Qué es lo mejor de tu paquéte de compensación?
Employee is responsible for very minimal insurance payments.
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¿Qué fue lo que más te gustó del proceso de entrevista?
I enjoyed the fact that it was very easy to talk with the interviewers
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¿Qué son algunas de las mejores cosas de tu equipo?
The team is great at expressing concerns in front of mangmrnt although the concerns are normally brushed off or avoided they allow the other team members to know that we are all thinking the same things.
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¿Qué va mal y cómo puede mejorarse?
This company needs an escalation team this will.give managers and leads more time for training and coaching ,this would prevent managment from being annoyed for having to handle irrate customers ,it would also make it quicker for call backs on customer complaints.
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¿Qué debe cambiar para mejorar la cultura de la empresa?
Micromanagment, the almost daily beat downs,more recognition for the good ,more reasonable QA expectations 95% should always be passing ,AVP should be put on the phones first an hour a day at least to be more in touch wtth what reps deal with daily and they should be require to make 100%
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Other Employee Reviews for Santander Consumer USA
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