Santander Consumer USA Environment Employee Reviews | Comparably
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Santander Consumer USA Claimed Company
Santander Consumer USA is a public, full-service, consumer finance company focused on vehicle finance and third-party servicing. read more
EMPLOYEE
PARTICIPANTS
75
TOTAL
RATINGS
621
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Santander Consumer USA Environment Employee Reviews

All
Positive
Constructive

What is most positive about the culture and environment at your company?

Us as employees respect one another

Diversity and inclusion initiatives, and employee resource groups

Compassion and Empathy. For employees and customers

The most positive are my co-workers.

Thes company is very diverse

morale is low due to excessive cost controls for a company earning $200mm+ in net income most quarters.

What needs to change to make the company culture better?

Micromanagment, the almost daily beat downs,more recognition for the good ,more reasonable QA expectations 95% should always be passing ,AVP should be put on the phones first an hour a day at least to be more in touch wtth what reps deal with daily and they should be require to make 100%

Review from Customer Support Dept

Honesty would be such a wonderful start

Non-judgmental managers and no favoritism.

Review from Customer Support Dept

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Review Sentiment at Santander Consumer USA

48
48%
52
52%

About Santander Consumer USA's Environment

B-
69/100

Where This Score Ranks Santander Consumer USA's Environment

TOP
40%

In the Top 40% of 1555 similar size companies on Comparably

TOP
50%

In the Top 50% of 107 companies in Dallas

5th

5th place versus 4 competitors rated on Comparably

The environment at Santander Consumer USA is considered positive by 59% of employees and regarded as having a “comfortably fast” work pace by 9 employees. Relative to its competitors, Wells Fargo, Capital One, Bank of America, and Ally Financial Inc., Santander Consumer USA's environment score ranks in 5th place. This also puts them in the Top 40% of 1555 similar sized companies (5,001-10,000 Employees) on Comparably and Top 50% of 107 companies in Dallas.

Rate Environment the Highest

  • Gender - Male
    +8%
  • Ethnicity - Caucasian
    +5%
  • Experience - 6 to 10 Years
    +3%

Rate Environment the Lowest

  • Department - Customer Support
    -23%
  • Ethnicity - Hispanic or Latino
    -6%
  • Experience - Over 10 Years
    -5%

How Santander Consumer USA's Environment Score is Calculated

FILTER RATINGS BY

Results from 25 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less12%
868%
1020%
120%
More than 120%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast22%
Comfortably fast39%
Moderate26%
A bit slow0%
Bureaucratic13%
What's the work pace at your company?
AnswerPercent
Positive59%
Negative41%
Is your work environment positive or negative?
AnswerPercent
Yes0%
No100%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes50%
No50%
Do you have a close friend at work?
AnswerPercent
5% or Less0%
5-10%0%
10-25%100%
25-50%0%
50%+0%
What % of the time are you bored at work?

Santander Consumer USA Employee Reviews In Other Categories

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