Smartsheet Outlook Employee Reviews | Comparably
Smartsheet Empresa Reclamada
Smartsheet is the Intelligent Work Management platform. By aligning people and technology so organizations can move faster and drive innovation, Smartsheet enables its millions of users to achieve more. Visit www.smartsheet.com to learn more. Backed by enterprise-grade security, Smartsheet is used by more than 85% of the companies in the Fortune 500 to implement, manage, and automate processes across a broad array of departments and use cases. leer más
Esta empresa acepta comentarios de empleados verificados
EMPLEADOS
PARTICIPANTES
1084
Calificaciones
totales
36080

Smartsheet Outlook Employee Reviews

¿Qué te hace más feliz en el trabajo?

Interesting projects; possibility to grow, achieve more and prosper.

Revisión Review del Departamento de Ingienería · Publicado hace un año

Flexibility and learning new things - the networking has been great.

Revisión Review del Departamento de Ventas · Publicado hace un año

being adequately recognized and tasked with rewarding activities

Revisión Review del Departamento de Customer Success · Publicado hace un año

Collaborating with my team and customers.

Revisión Review del Departamento de Ventas · Publicado hace un año

interesting work, challenging work, engaged team

Revisión Review del Departamento de Ingienería · Publicado hace un año

Most excited about new processes that we continue to implement to create efficiency with what we do with minimal resources.

Revisión Review del Departamento de Legal · Publicado hace un año

Being able to navigate the organization in the pursuit of effectively addressing partner needs and objectives.

Revisión Review del Departamento de Ventas · Publicado hace un año

Satisfied customers. Winning in the market. Engaged coworkers and manager.

Revisión Review del Departamento de Ventas · Publicado hace un año

Seeing people reactive positively to things I created and knowing that work I did made a different in helping others do their job better.

Revisión Review del Departamento de Operaciones · Publicado hace un año

Immediate team I work with, engaging work assignments, and focus on quality of work, not quantity.

Revisión Review del Departamento de Administración · Publicado hace un año

The people I work with

Revisión Review del Departamento de HR · Publicado hace un año

Challenges that make me learn and think to solve

Revisión Review del Departamento de IT · Publicado hace un año

no micromanagement and good activities

Revisión Review del Departamento de Operaciones · Publicado hace un año

Work from home, and meet with my colleagues once a month at the office

Revisión Review del Departamento de Operaciones · Publicado hace un año

Enjoy the type of work that allows me to continuously learn and grow

Revisión Review del Departamento de Ingienería · Publicado hace un año

The freedom to carry out daily tasks

Revisión Review del Departamento de Operaciones · Publicado hace un año

Being challenged every day brings new learning.

Revisión Review del Departamento de Operaciones · Publicado hace un año

coworkers, solving problems, completing work

Revisión Review del Departamento de Mercadotecnia · Publicado hace un año

Having small group conversations or 1:1s. There's space to connect personally and feel more "in this together".

Revisión Review del Departamento de Operaciones · Publicado hace un año

Supporting my team, driving improvements, and seeing collaboration and efficiency thrive

Revisión Review del Departamento de Operaciones · Publicado hace un año

¿Qué está mal y cómo se puede mejorar?

At this point, i dont see things turning around. They've burned too many key customers that cant be replaced because the technology is lagging behind competitors. They've also eliminated too many key people with the skills and knowledge to fix things.

Revisión Review del Departamento de Ventas · Publicado hace 4 meses

Return to original core values: great product empowering everyone with customer success our number one priority by massively outperforming all competition

Revisión Review del Departamento de Ventas · Publicado hace un año

In my 5 year tenure at SMAR this is the least confident I have been in my outlook of SMAR. Many employee departures on a weekly basis, GTM teams getting kicked in the teeth with USM, customers loyalty & confidence decreasing, lower employee value proposition w/benefits as private company, underpaid

Revisión Review del Departamento de Ventas · Publicado hace un año

See comments in previous responses

Revisión Review del Departamento de Operaciones · Publicado hace un año

USM rollout is a failure and front line account teams have to take the brunt. Constant changing an no advance awareness (DS going BACK to per sku in August, but no awareness unless stumbling on road map line item). We're pushing customers now to consumption (they're no happy) but it'll change again

Revisión Review del Departamento de Customer Success · Publicado hace un año

I don't feel senior management genuinely care about us or our customers. Trust has been massively damaged with the way our new business model was rolled out.

Revisión Review del Departamento de Ventas · Publicado hace un año

Being paid for the work I do would be inspiring.

Revisión Review del Departamento de Ventas · Publicado hace un año

GTM strategy constantly changes and feels the worst it has felt in the last 3+ years. USM has been awful. CEO seems tuned out.

Revisión Review del Departamento de Ventas · Publicado hace un año

Need more bottom up leadership, collaboration with important teams, feedback from employees before rolling out big projects or processes

Revisión Review del Departamento de Administración · Publicado hace un año

We need a clearer direction on the future of Brandfolder and our future here as sellers.

Revisión Review del Departamento de Ventas · Publicado hace un año

Due to many changes and turnover in the recent months especially, processes seem to be fragmented. There also seems to be the desire to release things quickly, undermining existing processes in place leading to increased workload and frustration for other teams. Need leadership to step in to unify

Revisión Review del Departamento de Operaciones · Publicado hace un año

The leadership team could actually admit that they screwed up almost everything in the last 12 months. They could stop making my job harder at every single chance they have. They could do a thing, a singular thing, to make my job easier

Revisión Review del Departamento de Ventas · Publicado hace un año

Senior leadership makes 'mandates' without consideration for how to facilitate, leaving company 'big bets' very poorly organized.

Revisión Review del Departamento de Ingienería · Publicado hace un año

Communicate ways in which you plan to retain your top talent. Actually pause and look at USM and fix the core issues versus slapping a new coat of paint on it and calling it fixed.

Revisión Review del Departamento de Ventas · Publicado hace un año

Our GTM model is a deal breaker for a significant number of our largest customers. My only hope is that vista realizes how screwed they're about to be and brings in a competent CEO who listens to feedback.

Revisión Review del Departamento de Ventas · Publicado hace un año

Always a lot of emails from customers with queries that should be directed to CS, Support, finance except we're not well resourced or their responsibilities have changed. As an AE we're basically doing the job of 3-4 people in a finite amount of time. (Expected to be an SE, CS& Support on top of AE)

Revisión Review del Departamento de Ventas · Publicado hace un año

The company can listen to their front line employees and customers

Revisión Review del Departamento de Ventas · Publicado hace un año

USM has been a nightmare for my role. Directly (customers are furious) and indirectly via the negativity internally. I spend a lot of my day answering questions leadership has no direction on and playing damage control instead of growing our business. I've completely lost confidence in the direction

Revisión Review del Departamento de Ventas · Publicado hace un año

Lack of strategy, lack of culture and leadership (leadership are absent and transactional), company culture is deteriorating

Revisión Review del Departamento de Ventas · Publicado hace un año

Company is making many missteps with pricing model, chasing short term profit for long term churn and brand damage. Eroding customer trust.

Revisión Review del Departamento de Mercadotecnia · Publicado hace un año

¿Qué es lo que más te gusta de tu empresa?

The growth and opportunity to have an impact

Revisión Review del Departamento de Mercadotecnia · Publicado hace 7 años

The career growth and financial opportunities.

Revisión Publicado hace 7 años

¿Qué es lo que más te gustaría ver mejorado en tu empresa?

It would be great to have a more concrete plan in place in order to make processes better for certain teams.

Revisión Review del Departamento de Mercadotecnia · Publicado hace 7 años

Clearer path to a new role, more career growth processes outlined.

Revisión Publicado hace 7 años

Review Sentiment at Smartsheet

93
93%
7
7%

About Smartsheet's Outlook

A+
85/100

Where This Score Ranks Smartsheet's Outlook

TOP
5%

In the Top 5% of 2020 similar size companies on Comparably

TOP
15%

In the Top 15% of 117 companies in Seattle

3rd

3rd place versus 4 competitors rated on Comparably

Smartsheet's Outlook is scored an A+ by 3249 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” Smartsheet's Outlook score helps to boost their overall culture score, due partly to the fact that the Business Development department’s positive scores help Outlook to be one of Smartsheet's stronger culture attributes. Use the filters below to understand Smartsheet employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated months ago.

Rate Outlook the Highest

  • Ethnicity - Native American
    +12%
  • Ethnicity - African American/Black
    +5%
  • Department - Business Development
    +4%

Rate Outlook the Lowest

  • Gender - Non-Binary
    -17%
  • Department - Communications
    -10%
  • Ethnicity - Other
    -6%

How Smartsheet's Outlook Score is Calculated

FILTER RATINGS BY

Results from 1083 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

86
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantástico47%
Bueno44%
Neutral7%
Malo2%
Terrible0%
How do your customers perceive your company?
AnswerPercent
81%
No19%
Are you typically excited about going to work each day?
×
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