Smartsheet Environment Employee Reviews | Comparably
Smartsheet Claimed Company
Smartsheet, the Enterprise Work Management Platform, empowers collaboration and is the foundation for managing projects, programs, and processes that scale. read more
This company is accepting feedback from verified employees
EMPLOYEE
PARTICIPANTS
1084
TOTAL
RATINGS
36080

Smartsheet Environment Employee Reviews

What is most positive about the culture and environment at your company?

That it takes under consideration the people as well. The job is also taken very seriously and the needs of the customers as well.

Review from Engineering Dept

The immediate team atmosphere -

Review from Sales Dept

supporting, somewhat catering, interested, appealing

Review from Customer Success Dept

My direct manager and skip level are great Leaders.

Review from Sales Dept

friendly, engaged, collaborative, interesting, smart

Review from Engineering Dept

People are very supportive of each other and driving towards common goals. There is a great culture around innovation and a thirst for getting better each day.

Review from Sales Dept

Almost everyone is willing to pitch in and help out

Review from Legal Dept

People care about their work and are accountable to peers

Review from Sales Dept

Bright coworkers, engaged manager and team

Review from Sales Dept

I like that there is a true desire for collaboration at Smartsheet; most teams are striving to be cross-departmental and cooperative, and are willing to share information and help each other find answers to key questions.

Review from Operations Dept

Diversity, flexibility, and awareness of bigger picture.

Review from Admin Dept

The people I work with

Review from IT Dept

The fact that there is no micromanagement

Review from Operations Dept

free space to talk and propose new ideas

Review from Operations Dept

Remote work and ability to work on interesting projects

Review from Engineering Dept

The open-door policy aims at employee well-being.

Review from Operations Dept

It feels like a family working in alignment to achieve success.

Review from Operations Dept

very inclusive atmosphere; you can find a place to feel comfortable

Review from Marketing Dept

The flexibility and understanding of teammates and managers. I don't feel hounded, I feel encouraged to do a good job.

Review from Operations Dept

Employee Happiness & Work-Life Balance. Commitment to Diversity & Inclusion. Professional Growth & Development. Employee well-being

Review from Operations Dept

What needs to change to make the company culture better?

Complete cultural tear down rebuilding to something more akin to start up

Review from Sales Dept

Clear compassion and caring for the workforce, replacement of the compensation taken away, Managers receiving more people leader training, more insight into other orgs outside of your own - create a 1 team 1 dream attitude

Review from Operations Dept

Pay people for the work they do.

Review from Sales Dept

we don't need someone to tell us how awesome our TAM is. we need someone to be real, honest, and authentic in the way in which the USM rollout has poorly impacted customers and employees. to this day, there is no clear expectation of how USM is supposed to work, poor reporting, misaligned details.

Review from Sales Dept

Compensation. Pay and overall benefits. Increasing Health Insurance Premiums by $100/month and then bragging about being a positive place for mental health is incredibly tone-deaf. Healthcare insurance companies are already lacking in care for their customers. Passing the costs to employees is cruel

Review from Admin Dept

C-suite leaders do not seem accessible, do not participate in Ergs, do not foster communication and bonding

Review from Marketing Dept

i think it's ensuring management competence

Review from IT Dept

Having people's backs, actually having a high performing culture with feedback and skill development, with rewarding skill and quality

Review from Sales Dept

Our product roadmap, the way leaders address their teams (with more empathy and support), the quality of communication from executive leadership.

Review from Sales Dept

High performance, transparency, leadership need to have your back. They don't

Review from Sales Dept

I would like to see more openness from leadership, as well as expectations that are more realistic. Everything operates at such a frenetic level - which I'm used to at tech companies - but there doesn't seem to be a handle on what's truly urgent vs. what is actually a priority.

Review from HR Dept

use more smartsheet for internal processes

Review from Sales Dept

Clarity on a variety of topics

Review from Sales Dept

The training videos started strong, but after week 4, became bland, overcomplicated, extremely boring, tough to watch and horribly inefficient. We're left to our own devices with no check ins or assistance for questions. AWFUL training after week 4+

Review from Customer Support Dept

Treat employees like people instead of a number

Review from Engineering Dept

Our culture is get a paycheck and leave. There's very little culture.

Review from Sales Dept

Purge the influences from Amazon.

Review from Engineering Dept

Appreciate people who aren’t

Review from Sales Dept

Better work-life balance. I believe my doctor will suggest I take a leave of absence or find new work if my stress levels continue as they are. My family already wants me to leave.

Review from Sales Dept

Work to improve roadblocks to getting things done. Every department it seems has struggles that are just accepted vs working to improve them.

Review from HR Dept

Review Sentiment at Smartsheet

93
93%
7
7%

About Smartsheet's Environment

A+
79/100

Where This Score Ranks Smartsheet's Environment

TOP
5%

In the Top 5% of 2025 similar size companies on Comparably

TOP
15%

In the Top 15% of 117 companies in Seattle

?

Not enough ratings to compare against competitors

The environment at Smartsheet is considered positive by 92% of employees and regarded as having a “comfortably fast” work pace by 668 employees. Smartsheet ranks in the Top 5% of 2025 similar sized companies (1,001-5,000 Employees) on Comparably and Top 15% of 117 companies in Seattle.

Rate Environment the Highest

  • Department - Admin
    +3%
  • Department - HR
    +2%
  • Department - Sales
    +2%

Rate Environment the Lowest

  • Ethnicity - Native American
    -11%
  • Gender - Non-Binary
    -10%
  • Department - Business Development
    -4%

How Smartsheet's Environment Score is Calculated

FILTER RATINGS BY

Results from 1083 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

AnswerPercent
7 or less6%
866%
1025%
122%
More than 121%
On average, how many hours do you work a day?
AnswerPercent
Extremely fast19%
Comfortably fast62%
Moderate15%
A bit slow2%
Bureaucratic2%
What's the work pace at your company?
AnswerPercent
Positive92%
Negative8%
Is your work environment positive or negative?
AnswerPercent
Yes14%
No86%
Does someone you work with closely, make you want to quit your job?
AnswerPercent
Yes62%
No38%
Do you have a close friend at work?
AnswerPercent
5% or Less57%
5-10%26%
10-25%12%
25-50%3%
50%+2%
What % of the time are you bored at work?
×
Rate your company