Trilogy Leadership Employee Reviews

They are highly experienced, intelligent and focused.

Revisión Review del Departamento de Ingienería · Publicado hace 4 años

The determination to create a new path and evolve a fully remote working culture free of bias

Revisión Review del Departamento de Ingienería · Publicado hace 4 años

They have clear-cut goals, and are mostly organized in executing them.

Revisión Review del Departamento de IT · Publicado hace 4 años

Trust each other to play their position well.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

Actively look for feedback from team

Revisión Review del Departamento de Ingienería · Publicado hace 4 años

People at the top are invested in enhancing performance using systems rather than charm or disingenuous calls for buying in to the corporate mission. Keeps it simple and free of politics. Performance is king, and the fairness of things really sits well with me.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

Very talented, lots to learn from everyone.

Revisión Review del Departamento de Ingienería · Publicado hace 4 años

They appreciate the constructive feedback.

Revisión Review del Departamento de Ingienería · Publicado hace 4 años

They are intelligent and hyper-strategic, I have a tremendous amount of respect for what they have built, the standards they have, and the commitment to pursuit of ongoing improvements of processes and deliverables.

Revisión Review del Departamento de Ventas · Publicado hace 4 años

Competent, Inteligent, Reasonable and Dedicated

Revisión Review del Departamento de IT · Publicado hace 4 años

Highly intelligent, challenging, always thinking about the best way to do things.

Revisión Review del Departamento de Ingienería · Publicado hace 4 años

Async management style, less meetings

Revisión Review del Departamento de Operaciones · Publicado hace 4 años

Transparent , although changing goals but at least they re clear

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

Their dedication to the work.

Revisión Review del Departamento de Finanzas · Publicado hace 4 años

Leadership has clear vision of what they want achieve

Revisión Review del Departamento de IT · Publicado hace 4 años

Data-driven analysis, fast pace of adapting, introducing changes and improving

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

I like that they talk to each person in the meetings and ask if any one is stuck or blocked and tried to unblock and soon as possible.

Revisión Review del Departamento de Ingienería · Publicado hace 4 años

Trilogy leadership team's style of work is extremely compatible with my own, I strongly relate to the practices enforced by the leadership team.

Revisión Publicado hace 4 años

They have a clear, ambitious vision and they push for that.

Revisión Review del Departamento de Ingienería · Publicado hace 4 años

They are the most brilliant people I've ever had the chance to work with, I learn tons every day. They are very demanding, which encourages me to be at my best every day. I really enjoy working at Trilogy!

Revisión Publicado hace 4 años

Treat people as people, and not mere numbers or robots.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

Better understand what the actual employees are doing day to day instead of taking uninformed high level decisions that up ejd complete teams.

Revisión Review del Departamento de Ingienería · Publicado hace 4 años

My role is VP, but in Trilogy VP role is degraded to just take tickets from a queue and do them, this is not what people think VP should. Other problem is that Seinior VPs are hired based on their programming skills/experience, most of them do not have even basic understanding of management.

Revisión Review del Departamento de IT · Publicado hace 4 años

OVer the past few weeks, which were starting weeks for me, SLA were shortened to 1 hour, shifts scrambled and turned up to 12 hours each, a new task tracking system introduced, and then everything reverted within 2 weeks, all without considering employees' lives. They need to consider the humans.

Revisión Review del Departamento de Ingienería · Publicado hace 4 años

They have 0 retention, and 0 focus on the human aspect of work. We're being told we should act like machines in a factory assembly line, and the whole work structure is centered around that idea. Also, work culture is rather solitary even by remote work standards, and no effort is put to change it.

Revisión Review del Departamento de Ingienería · Publicado hace 4 años

Nobody in our leadership team (above me) cares about people at all. They'd just as soon fire me than tell me I've done a decent job, and people below me have even less support. This company starts the discussion about agents assuming they will be fired, and it's up to their CSM to prove differently.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 4 años

Management needs to change their attitude towards workings and start that acknowledging that employees add value and that they are not just costs that should always be treated as if they are just gaming the system and adding no value.

Revisión Review del Departamento de Finanzas · Publicado hace 5 años

Consider the contractors as actual human beings when setting standards and changing work processes.

Revisión Review del Departamento de Finanzas · Publicado hace 5 años

Making the workers feel like they are something more than just robots at a large factory production line. Help the employees feel better appreciated, and that the work they do is actually valuable work.

Revisión Review del Departamento de Ingienería · Publicado hace 5 años

Understanding the difficulties that each role is faced with, and working towards improving conditions instead of tightening regulations.

Revisión Review del Departamento de Atención al Cliente · Publicado hace 5 años

Better visibility, proper training with milestones

Revisión Review del Departamento de Ingienería · Publicado hace 5 años

Recruiting and Retaining the Right Talent, rather than Hiring and Firing every week, based on ever-increasing targets that do not positively impact customers and our revenue.

Revisión Review del Departamento de IT · Publicado hace 5 años

clear rules on what you need to improve at your job

Revisión Review del Departamento de Finanzas · Publicado hace 5 años

To stop enforcing rules that make the work conditions toxic.

Revisión Review del Departamento de Finanzas · Publicado hace 4 años