CaptionCall Compagnie réclamée
Helping people with hearing loss, stay socially connected for a longer, happier, healthier life! Lire la suite
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Customers complain about the phones all day saying they don't work and can't get voicemail. Hear customers complain about constant dropped calls.
Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?
We can't communicate with co workers. It's remote so you have no interaction all day unless it's when your manager decides to respond hours or days later
Qu’est-ce qui est le plus positif à propos de la culture et de l’environnement de votre entreprise?
I like that I am.making a difference in someone's life allowing them to have a conversation they couldn't have if I wasn't there. Other than that, nothing positive about Caption Call
Qu'amélioreriez-vous dans le procédé d’entretien de votre entreprise?
They just will take anyone. You make hardly any money, but they ask you to put in for voluntary time off or approved time off especially on holidays when they have to pay slightly more
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Had 3 different Team lead supervisors in a month. They have no idea what they are doing and sometimes takes hours to get a response. My manager only works 2 days that I do, so I can only even reach out to my manager on those days. Alone the rest.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Paid 12 and hour for part time and take a pay cut to 11.50 to go full time. They say it's bc you get insurance. I already have insurance somewhere else but still take a cut. Calls are back to back. Constant talking. Ceo and higher ups pull in way more and don't do more than agents do.
Other Employee Reviews for CaptionCall
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