CaptionCall Team Employee Reviews | Comparably
CaptionCall Claimed Company
Helping people with hearing loss, stay socially connected for a longer, happier, healthier life! read more
EMPLOYEE
PARTICIPANTS
99
TOTAL
RATINGS
1045
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CaptionCall Team Employee Reviews

What are some of the best things about your team?

So supportive and always willing to help each other

Zoom meetings...they are fun and informative

Very supportive and encouraging with one another.

Everyone is very similar, but different and interesting

Friendly, funny and willing to help one another figure things out.

My fellow captioning agents are decent people who deserve a thriving wage.

Communication and helpfulness. This company really is a big “family”. Even in training the team is helpful and readily available to answer all questions, assist in training and address conce

knowledgeable, friendly, fun, supportive, helpful

Review from Customer Support Dept

Every one gets a chance to talk and we always play really fun outgoing games

Review from Customer Support Dept

Everyone is looking to provide the best service to our customers.

Review from Customer Support Dept

Many younger workers there (in their 20s and 30s). Makes it stimulating to work there.

Review from Customer Support Dept

My TLS is super fantastic, very helpful and easy to reach out to about any issues I might have.

Review from Customer Support Dept

We have a pretty diverse team but everyone seems to work well together. Middle managers are very positive and supportive

reliable and quick to help with any issues

Review from Communications Dept

What do your coworkers need to improve and how could you work together better?

Support care better management better pay better hr better supervisors

We can't communicate with co workers. It's remote so you have no interaction all day unless it's when your manager decides to respond hours or days later

You barely if ever interact with you

Learn how to be nice people to your workers

Review from Communications Dept

Collaboration. Reasonably listening to and working with employees to improve and repair system failures

Review Sentiment at CaptionCall

68
68%
32
32%

About CaptionCall's Team

C
66/100

Where This Score Ranks CaptionCall's Team

BOTTOM
40%

In the Bottom 40% of 1634 similar size companies on Comparably

?

Not enough ratings to compare against companies in metro

2nd

2nd place versus 1 competitors rated on Comparably

CaptionCall's team score is currently ranked in the Bottom 40% of similar sized companies on Comparably and placed 2nd among its competitors. 65% of CaptionCall employees look forward to interacting with coworkers while 51% believe their company meetings are effective. Among the various teams at CaptionCall, the Customer Support department ranks the highest in team score.

Rate Team the Highest

  • Department - Customer Support
    +18%
  • Experience - Entry Level
    +17%
  • Ethnicity - Caucasian
    +10%

Rate Team the Lowest

  • Ethnicity - Hispanic or Latino
    -3%
  • Department - Communications
    +3%
  • Experience - 1 to 3 Years
    +4%

How CaptionCall's Team Score is Calculated

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Results from 44 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

73
out of 100
How would you rate the quality of your coworkers?
AnswerPercent
Yes51%
No49%
Are your company's meetings effective?
AnswerPercent
Yes65%
No35%
Do you look forward to interacting with your coworkers?
AnswerPercent
Yes25%
No75%
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