
People aren't receiving the services they're paying for.
It was simple and straightforward.
We have been without a contract for 3 years, with no end in sight.
Turn the focus to the people that make things happen instead of trying to squeeze another dime out of operations.
Less concern with shareholders and more concern with the people that make the trains move, the locomotives work, and the cars get inspected.
We work hard and exceed expectations even though there's no reward for doing so any more, not even recognition. Just the simple satisfaction of a job well done.