54
out of 100
CSX Corporation Claimed Company
CSX is a company on the move. As the nation’s best run railroad, we’re redefining freight rail with a progressive vision and real results – setting new industry performance standards and building a force of highly skilled professionals who are energized to help us move the economy safely, efficiently and reliably. read more
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CSX Corporation Competitors
CSX Corporation competitors include Canadian Pacific Railway, BNSF Railway, Union Pacific Railroad, Norfolk Southern Corporation and Canadian National Railway. CSX Corporation ranks 1st in Diversity Score on Comparably vs its competitors. See below how CSX Corporation compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
2nd
eNPS Rank
4th
Gender Rank
2nd
Diversity Rank
1st
Product Quality
5th
NPS Rank
4th
Pricing Rank
4th
Customer Service
5th
See CSX Corporation Culture vs Competitors:
CSX Corporation Competitors at a Glance
CEO Ratings Comparison
CSX Corporation's CEO Score Ranks 2nd
81 Employees at CSX Corporation rate Joseph R. Hinrichs a 47 out of 100, which ranks them 2nd below Canadian Pacific Railway's CEO,Keith Creel. Last rating was 2 days ago.
- 1st
Keith CreelCanadian Pacific Railway14 Employees at Canadian Pacific Railway rate Keith Creel a 54 out of 100, which ranks them 1st out of CSX Corporation's competitors. Last rating was months ago.
- 3rd
Carl IceBNSF Railway45out of 100292 Employees at BNSF Railway rate Carl Ice a 45 out of 100, which ranks them 3rd out of CSX Corporation's competitors. Last rating was 16 days ago.
- 4th
Lance FritzUnion Pacific Railroad40out of 100166 Employees at Union Pacific Railroad rate Lance Fritz a 40 out of 100, which ranks them 4th out of CSX Corporation's competitors. Last rating was months ago.
- 5th
James SquiresNorfolk Southern Corporation37out of 100411 Employees at Norfolk Southern Corporation rate James Squires a 37 out of 100, which ranks them 5th out of CSX Corporation's competitors. Last rating was a month ago.
Product Quality Score Comparison
CSX Corporation Ranks 5th in Product Quality Score
25 Customers rate CSX Corporation's Product Quality Score a 3.4/5, which ranks it 5th against its competitors, below Canadian Pacific Railway.
NPS Comparison
CSX Corporation Ranks 4th in Net Promoter Score
32 Customers rate CSX Corporation's Net Promoter Score a 15, which ranks it 4th against its competitors, below Union Pacific Railroad. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend CSX Corporation to a friend?”.
Pricing Score Comparison
CSX Corporation Ranks 4th in Pricing Score
25 Customers rate CSX Corporation's Pricing Score a 3.6/5, which ranks it 4th against its competitors, below Union Pacific Railroad.
Customer Service Comparison
CSX Corporation Ranks 5th in Customer Service
23 Customers rate CSX Corporation's Customer Service a 3.4/5, which ranks it 5th against its competitors, below Canadian Pacific Railway.
Overall Culture Score Comparison
CSX Corporation Ranks 3rd in Overall Culture Score
107 Employees rate CSX Corporation's Overall Culture a 52/100, which ranks it 3rd against its competitors, below BNSF Railway. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
CSX Corporation Ranks 4th in Employee Net Promoter Score
82 Employees rate CSX Corporation's Employee Net Promoter Score a -53, which ranks it 4th against its competitors, below Union Pacific Railroad. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at CSX Corporation to a friend?”.
Gender Score Comparison
CSX Corporation Ranks 2nd in Gender Score
7 Employees rate CSX Corporation's Gender Score a 56/100, which ranks it 2nd against its competitors, below BNSF Railway. The Gender Score tracks how positively women rate their experience at CSX Corporation.
Diversity Score Comparison
CSX Corporation Ranks 1st in Diversity Score
7 Employees rate CSX Corporation's Diversity Score a 71/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at CSX Corporation.
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