iQor Compagnie réclamée
iQor is a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions comprised of 35,000 amazing employees spanning 10 countries. We are passionate about delivering an outstanding omnichannel customer experience for brands across the globe. Harnessing intelligent CX technology that can scale teams anywhere, our BPO solutions create happy employees and delighted customers. Our irresistible culture results in a smile with each interaction to create optimal customer experiences. We enable diverse teams to scale our BPO digital solutions from local to global to create the CX experience brands demand to win and keep customers. Read, see, and hear more at iQor.com. Lire la suite
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Recruitment team are good and nice.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
be nice with their agents, always look where they came from. Be a good leader or example with the agents.
Que faut-il changer pour améliorer la culture de l’entreprise?
Change the OM or the leaders that are not good leaders. It may cause of resigning of some of the agents.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
Hope that Iqor can see the negative people inside of the company. In that case maybe iQor will be a better.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
Our management on Tmob NY1 Sta rosa site doesn't know how to value their employees. They don't care about the problems or whats happening with their agents.
Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?
I don't have problems at all with my colleagues, The OM, some of the supervisors and coaches are the problem with the community of Tmob NY1 Sta Rosa site.
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