92
out of 100
iQor Claimed Company
iQor is a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions comprised of 35,000 amazing employees spanning 10 countries. We are passionate about delivering an outstanding omnichannel customer experience for brands across the globe. Harnessing intelligent CX technology that can scale teams anywhere, our BPO solutions create happy employees and delighted customers. Our irresistible culture results in a smile with each interaction to create optimal customer experiences. We enable diverse teams to scale our BPO digital solutions from local to global to create the CX experience brands demand to win and keep customers. Read, see, and hear more at iQor.com. read more
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iQor Competitors
iQor competitors include TP, TaskUs, Concentrix, IntouchCX and VXI Global Solutions. iQor ranks 4th in Product Quality Score on Comparably vs its competitors. See below how iQor compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
5th
eNPS Rank
6th
Gender Rank
5th
Diversity Rank
6th
Product Quality
4th
NPS Rank
4th
Pricing Rank
5th
Customer Service
5th
See iQor Culture vs Competitors:
iQor Competitors at a Glance
CEO Ratings Comparison
iQor's CEO Score Ranks 5th
349 Employees at iQor rate Gary Praznik a 71 out of 100, which ranks them 5th below IntouchCX's CEO,Mitul Kotecha and Shane Kozlowich. Last rating was a month ago.
- 1st
Daniel JulienTP13034 Employees at TP rate Daniel Julien a 92 out of 100, which ranks them 1st out of iQor's competitors. Last rating was today.
- 2nd
Bryce MaddockTaskUs91out of 10011635 Employees at TaskUs rate Bryce Maddock a 91 out of 100, which ranks them 2nd out of iQor's competitors. Last rating was a day ago.
- 3rd
Chris CaldwellConcentrix91out of 1001644 Employees at Concentrix rate Chris Caldwell a 91 out of 100, which ranks them 3rd out of iQor's competitors. Last rating was today.
- 4th
Mitul Kotecha and Shane KozlowichIntouchCX79out of 100360 Employees at IntouchCX rate Mitul Kotecha and Shane Kozlowich a 79 out of 100, which ranks them 4th out of iQor's competitors. Last rating was 7 days ago.
- 6th
David ZhouVXI Global Solutions71out of 100242 Employees at VXI Global Solutions rate David Zhou a 71 out of 100, which ranks them 6th out of iQor's competitors. Last rating was 6 days ago.
Product Quality Score Comparison
iQor Ranks 4th in Product Quality Score
52 Customers rate iQor's Product Quality Score a 3.8/5, which ranks it 4th against its competitors, below TP.
NPS Comparison
iQor Ranks 4th in Net Promoter Score
65 Customers rate iQor's Net Promoter Score a 33, which ranks it 4th against its competitors, below TP. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend iQor to a friend?”.
Pricing Score Comparison
iQor Ranks 5th in Pricing Score
47 Customers rate iQor's Pricing Score a 3.8/5, which ranks it 5th against its competitors, below VXI Global Solutions.
Customer Service Comparison
iQor Ranks 5th in Customer Service
44 Customers rate iQor's Customer Service a 3.8/5, which ranks it 5th against its competitors, below VXI Global Solutions.
Overall Culture Score Comparison
iQor Ranks 6th in Overall Culture Score
468 Employees rate iQor's Overall Culture a 67/100, which ranks it 6th against its competitors, below VXI Global Solutions. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
iQor Ranks 6th in Employee Net Promoter Score
370 Employees rate iQor's Employee Net Promoter Score a 7, which ranks it 6th against its competitors, below VXI Global Solutions. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at iQor to a friend?”.
Gender Score Comparison
iQor Ranks 5th in Gender Score
40 Employees rate iQor's Gender Score a 65/100, which ranks it 5th against its competitors, below IntouchCX. The Gender Score tracks how positively women rate their experience at iQor.
Diversity Score Comparison
iQor Ranks 6th in Diversity Score
46 Employees rate iQor's Diversity Score a 62/100, which ranks it 6th against its competitors, below VXI Global Solutions. The Diversity Score tracks how positively diverse employees rate their experience at iQor.
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