IntouchCX vs iQor | Comparably
Comparably
Profile Image
VS
Profile Image
IntouchCX Claimed Company
EMPLOYEE
PARTICIPANTS
454
TOTAL
RATINGS
6527
iQor Claimed Company
EMPLOYEE
PARTICIPANTS
468
TOTAL
RATINGS
3448

IntouchCX vs iQor

Compare IntouchCX versus iQor for CEO Rating, Overall Culture Score, Brand Ranking, and other ratings. Results were generated by 454 employees and customers of IntouchCX and 468 employees and customers of iQor.

IntouchCX

IntouchCX's brand is ranked #728 in the list of Global Top 1000 Brands, as rated by customers of IntouchCX.

iQor

iQor's brand is ranked #974 in the list of Global Top 1000 Brands, as rated by customers of iQor.

4.3/5
Product Quality
3.8/5
4.1/5
Pricing
3.8/5
4.2/5
Customer Service
3.8/5
41
NPS Score
68%Promoters
5%Passive
27%Detractors

Net Promoter Score
Winner by 8

33
NPS Score
64%Promoters
5%Passive
31%Detractors

See how IntouchCX compares to its competitors

TaskUs
Concentrix
TP
Alorica
Telus International

See how iQor compares to its competitors

TaskUs
Concentrix
VXI Global Solutions
TP
Alorica
Liveops
Foundever

Working at IntouchCX vs Working at iQor

Mitul Kotecha and Shane Kozlowich IntouchCX's CEO
79 / 100

CEO Rating
Winner by 8%

Gary Praznik iQor's CEO
Gary Praznik
71 / 100

CEO Rating

IntouchCX

IntouchCX doesn't have enough ratings to calculate the Team Culture Ratings.

Know someone that works there? Invite them to rate their experience.

iQor

Employees at iQor rate their CEO, Gary Praznik, 71/100. This score is 8% lower than the scores of IntouchCX's CEO, Mitul Kotecha and Shane Kozlowich. Employees in the Sales and Operations departments rate Gary Praznik the highest.

CEO Score 79
CEO Score
CEO Score 71
Overall Culture 81
Overall Culture
Overall Culture 67
34
eNPS
7
Gender Score 84
Gender Score
Gender Score 65
Diversity Score 86
Diversity Score
Diversity Score 62
Perk And Benefits 76
Perk And Benefits
Perk And Benefits 61
Professional Dev. 90
Professional Dev.
Professional Dev. 56

Overall Culture at IntouchCX vs iQor

81
/ 100
IntouchCX

Employees at IntouchCX rate their Overall Culture a 81/100, with Business Development and Marketing as the two departments that rate their experience the highest.

Overall Culture
Winner by 14%

67
/ 100
iQor

Employees at iQor rate their Overall Culture a /100, with Operations and Sales as the two departments that rate their experience the highest.

  • IntouchCX82
  • iQor

Employee Net Promoter Score at IntouchCX vs iQor

34
eNPS
IntouchCX
223 Promoters 60%
53 Passives 14%
96 Detractors 26%

Employee Net Promoter Score
Winner by 27%

7
eNPS
iQor
177 Promoters 48%
42 Passives 11%
151 Detractors 41%
  • IntouchCX33
  • iQor

Gender Score at IntouchCX vs iQor

84
/ 100
IntouchCX

Employees at IntouchCX rate their Gender Score a 84/100, with Business Development and Marketing as the two departments that rate their experience the highest.

Gender Score
Winner by 19%

65
/ 100
iQor

Employees at iQor rate their Gender Score a /100, with Customer Support as the department that rate their experience the highest.

  • IntouchCX
  • iQor65

Diversity Score at IntouchCX vs iQor

86
/ 100
IntouchCX

Employees at IntouchCX rate their Diversity Score a 86/100, with Business Development and Marketing as the two departments that rate their experience the highest.

Diversity Score
Winner by 24%

62
/ 100
iQor

Employees at iQor rate their Diversity Score a /100, with Operations and Sales as the two departments that rate their experience the highest.

  • IntouchCX
  • iQor62

Perk and Benefits Score at IntouchCX vs iQor

76
/ 100
IntouchCX

Employees at IntouchCX rate their Perk and Benefits Score a 76/100, with Engineering and Business Development as the two departments that rate their experience the highest.

Perk and Benefits Score
Winner by 15%

61
/ 100
iQor

Employees at iQor rate their Perk and Benefits Score a /100, with Customer Support and Operations as the two departments that rate their experience the highest.

  • IntouchCX76
  • iQor

Professional Development Score at IntouchCX vs iQor

90
/ 100
IntouchCX

Employees at IntouchCX rate their Professional Development Score a 90/100, with Admin and Customer Support as the two departments that rate their experience the highest.

Professional Development Score
Winner by 34%

56
/ 100
iQor

Employees at iQor rate their Professional Development Score a /100, with Customer Support as the department that rate their experience the highest.

  • IntouchCX90
  • iQor

Leadership Culture Ratings vs iQor

IntouchCX
85 / 100

Leadership Culture Ratings vs iQor
Winner by 17%

iQor
68 / 100

IntouchCX rates % higher than iQor on Leadership Culture Ratings vs iQor Ratings based on looking at 2297 ratings from employees of the two companies. Ratings come from the answers to questions like "Does Your Boss Hurt Your Company Culture?" and "How often do you get valuable feedback on how to improve at work?".

  • IntouchCX85
  • iQor

Compensation Culture Ratings vs iQor

IntouchCX
76 / 100

Compensation Culture Ratings vs iQor
Winner by 16%

iQor
60 / 100

IntouchCX rates % higher than iQor on Compensation Culture Ratings vs iQor Ratings based on looking at 1363 ratings from employees of the two companies. Ratings come from the answers to questions like "Are you satisfied with your Benefits?" and "What is the best part about your compensation package?".

  • IntouchCX76
  • iQor

Team Culture Ratings vs iQor

IntouchCX
85 / 100

Team Culture Ratings vs iQor
Winner by 13%

iQor
72 / 100

IntouchCX rates % higher than iQor on Team Culture Ratings vs iQor Ratings based on looking at 1142 ratings from employees of the two companies. Ratings come from the answers to questions like "Are your company's meetings effective?" and "What do your coworkers need to improve and how could you work together better?".

  • IntouchCX85
  • iQor

Environment Culture Ratings vs iQor

IntouchCX
79 / 100

Environment Culture Ratings vs iQor
Winner by 10%

iQor
69 / 100

IntouchCX rates % higher than iQor on Environment Culture Ratings vs iQor Ratings based on looking at 1194 ratings from employees of the two companies. Ratings come from the answers to questions like "On average, how many hours do you work a day?" and "Do you have a close friend at work?".

  • IntouchCX79
  • iQor

Sentiment Culture Ratings vs iQor

IntouchCX
80 / 100

Sentiment Culture Ratings vs iQor
Winner by 12%

iQor
68 / 100

IntouchCX rates % higher than iQor on Sentiment Culture Ratings vs iQor Ratings based on looking at 1531 ratings from employees of the two companies. Ratings come from the answers to questions like "What would you most like to see improved at your company?" and "What's going wrong and how can it be improved?".

  • IntouchCX80
  • iQor

See how IntouchCX compares to its competitors

See how iQor compares to its competitors