B-
69/100
iQor Claimed Company
iQor is a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions comprised of 35,000 amazing employees spanning 10 countries. We are passionate about delivering an outstanding omnichannel customer experience for brands across the globe. Harnessing intelligent CX technology that can scale teams anywhere, our BPO solutions create happy employees and delighted customers. Our irresistible culture results in a smile with each interaction to create optimal customer experiences. We enable diverse teams to scale our BPO digital solutions from local to global to create the CX experience brands demand to win and keep customers. Read, see, and hear more at iQor.com. read more
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iQor Environment Employee Reviews
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Positive
Constructive
What is most positive about the culture and environment at your company?
Having fun co workers to have around
Your motivated based off who is sitting near you
Review from Customer Support Dept
good management, effective leadership i love it
it appears to be diverse and incorporates everyone
People will help newbies and help with questions.
I love how people always do their best to still be energized even with the overwhelming workload is exhausting. It puts a smile on my face and helps me through the shift.
good supervisor, great leadership, good company as well
Everyone has a good vibes
Their were good people in iqor they left now the enviorment is not good to work.
Review from Customer Support Dept
Everyone accepts each person's differences and show nothing but equality and respect to one another
Always about the people , everyone has something going on. Very dedicated employees, they don't see it.
Open Door Policy. Executive Management are easily to approach and they make sure that we gonna have a conducive place to work with a great smile on our faces.
Review from Customer Support Dept
The fact that everybody can get along
Iqor cares about there employees as a family member
Inclusivity, willing to get feedback from employees
The company is a good place
Comminucating with customers and coworkers. Problem solving!
I don't don't don't know
Too many to list here. It's a got pretty positive energy and atmosphere and My training Supervisor is always upbeat and happy and eager to answer questions
There is room for advancement
Review from Customer Support Dept
What needs to change to make the company culture better?
Bring any type of entertainment to alleviate boredom
Communication and appropriate work behavior
HR, security, training team, competitive trainers
Change the OM or the leaders that are not good leaders. It may cause of resigning of some of the agents.
Review from Customer Support Dept
They need to follow their code of ethics. Provide the right support and equipment.
Review from Customer Support Dept
Higher pay, computers that work properly not what we use now. they don't have proper programs, have to shut down all the time due to errors. need better communication. need to pay employees for holidays, you are choosing to close why should we have to use pto time or not get paid.
Review from Customer Support Dept
Learn to be more laid back
Review from Customer Support Dept
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