B-
72/100
iQor Claimed Company
iQor is a managed services provider of customer engagement and technology-enabled business process outsourcing (BPO) solutions comprised of 35,000 amazing employees spanning 10 countries. We are passionate about delivering an outstanding omnichannel customer experience for brands across the globe. Harnessing intelligent CX technology that can scale teams anywhere, our BPO solutions create happy employees and delighted customers. Our irresistible culture results in a smile with each interaction to create optimal customer experiences. We enable diverse teams to scale our BPO digital solutions from local to global to create the CX experience brands demand to win and keep customers. Read, see, and hear more at iQor.com. read more
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iQor Team Employee Reviews
All
Positive
Constructive
What are some of the best things about your team?
We all work together great as a team
My imediate team is great
Review from Customer Support Dept
helpful to each other specially in difficult times
communication, collaboration, and friendly building together
I love my team. They are such great people. We have such a happy environment that the work seems bearable. I love a light atmosphere where there are no guilt trippings that would make you feel like you are a burden.
helping each other. good communication
IM STILL GREATFULL ABOUT THE ,MY TEAMWORK IS A GOOD JOB WORKNG
Review from Customer Support Dept
Not giving pressure to anyone
We help each other grow.
Teams effort when it comes to giving the best customer service
Review from Customer Support Dept
We are a team for sure we all work together to help each other be successful
Strong, work endlessly to support this company
Everyone is open for suggestions and no time was wasted when meetings were conducted.
Everyone is kind and helpful
Review from Customer Support Dept
Communication laughs learning and overall the team it’s se
we all are not afraid to learn.
Team spirit, work together, good team
Good workers to work with
My team is cooperative and helping each other
We communicate and we work together to get the job done!
What do your coworkers need to improve and how could you work together better?
Be cooperative and not competitive
Be professional at all times.
Privacy and security of employees needs to be better
Communication and better instruction help
I don't have problems at all with my colleagues, The OM, some of the supervisors and coaches are the problem with the community of Tmob NY1 Sta Rosa site.
Review from Customer Support Dept
We need a leader that will not lead by example but with honesty and not manipulation
Review from Customer Support Dept
The co workers need to support each other during the training process.
Review from Customer Support Dept
They need to stop "passing the buck". Work the account, 1 call resolution. not this nonsense they do of "oh it's not my account i'll take some of the info and then send it off to the collector to deal with" IF the customer wants invoices send them the invoice, dont email the collector to do it.
Review from Customer Support Dept
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