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Telvista Compagnie réclamée
Telvista is a fast-paced, innovative Global BPO (Business Process Outsourcing) company that provides comprehensive outsourcing solutions to companies around the world by helping to improve their overall operational efficiency.
We partner with various companies from diverse industries and develop outsourced BPO services tailored to match each company’s specific needs. This partnership allows our clients to focus on the core competency of their business without overburdening internal resources; it also equips our clients with competitive agility and scalability.
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Initially loved the company, leadership and the culture, but I am disappointed in the direction things are heading in.
Pourquoi vous sentez-vous sous-évalué et qu’est-ce qui vous rassurerait par rapport à votre rémunération?
I would feel better about my compensation if bonuses were calculated fairly and paid out, on time.
Qu’est-ce qui ne va pas et comment cela peut-il être amélioré?
If Telvista would listen to their mid level supervisors and trainers, pay us fairly, treat us fairly, and set reasonable expectations, it would go a really, really long way.
Que faut-il changer pour améliorer la culture de l’entreprise?
Telvista asks for feedback on how to change the company culture, then implements nothing that is discussed. We’re all replaceable and we’ve even been told that... verbally by a director. New leadership may change things.
De quoi l’équipe de direction a-t-elle besoin pour s’améliorer?
Senior leadership spends more time pretending to do work than actually assisting support staff who actually run the contracts. Client care execs spends their time out of the office, preparing to leave the office, playing video games, or hiding in their office from the clients.
Qu’est-ce que vos collègues doivent améliorer et comment pouvez-vous mieux travailler ensemble?
Competition is great, but at the end of the day we should all be working towards the same goal. My peers spend more time trying to throw one another under the bus and not enough time learning how to partner and work effectively with other departments.
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