CaptionCall – Customers complain about the phones all day saying they don't work and can't get voicemail. Hear customers complain about constant dropped calls. | Comparably

CaptionCall – Customers complain about the phones all day saying they don't work and can't get voicemail. Hear customers complain about constant dropped calls.

CaptionCall società ha sostenuto
Helping people with hearing loss, stay socially connected for a longer, happier, healthier life! leggi di più
DIPENDENTE
PARTECIPANTI
99
Nominale
Complessiva
1045
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Customers complain about the phones all day saying they don't work and can't get voicemail. Hear customers complain about constant dropped calls.

Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?

We can't communicate with co workers. It's remote so you have no interaction all day unless it's when your manager decides to respond hours or days later

La cosa più positiva della cultura e l'ambiente presso la tua azienda?

I like that I am.making a difference in someone's life allowing them to have a conversation they couldn't have if I wasn't there. Other than that, nothing positive about Caption Call

Cosa vorresti migliorare sul processo del colloquio lavorativo della vostra azienda?

They just will take anyone. You make hardly any money, but they ask you to put in for voluntary time off or approved time off especially on holidays when they have to pay slightly more

Che cosa deve fare il gruppo dirigente per migliorare?

Had 3 different Team lead supervisors in a month. They have no idea what they are doing and sometimes takes hours to get a response. My manager only works 2 days that I do, so I can only even reach out to my manager on those days. Alone the rest.

Perché ti senti sottovalutato e che cosa ti farebbe sentire meglio con il tuo compenso?

Paid 12 and hour for part time and take a pay cut to 11.50 to go full time. They say it's bc you get insurance. I already have insurance somewhere else but still take a cut. Calls are back to back. Constant talking. Ceo and higher ups pull in way more and don't do more than agents do.

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