Avant – it is infested with drama, and there doesn't seem to have a need to help the agents succeed | Comparably

Avant – it is infested with drama, and there doesn't seem to have a need to help the agents succeed

Avant società ha sostenuto
Avant is dedicated to building premier digital banking solutions for the middle class through a combination of technology, analytics and superior customer service. Since 2012, Avant has connected over 1.5 million customers to over $7.5 billion in loans and 800,000 credit cards. A high growth financial technology company, Avant has been featured in The Wall Street Journal, The New York Times, TechCrunch, Fortune, Bloomberg, and has raised over $600 million of equity capital. We believe that great ideas come from anyone and anywhere, that everyone is an owner who drives change, and that we have more fun when we work together. We're problem solvers who love collaborating with intelligent and highly-motivated people to reshape the face of digital banking. leggi di più
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it is infested with drama, and there doesn't seem to have a need to help the agents succeed

Di cosa hanno bisogno i tuoi colleghi migliorare e come si potrebbe lavorare meglio insieme?

I think the volume of agents we hire do not want to actually help the customers.

Che cosa sta andando male e come può essere migliorato?

The leadership team, the agents that get hired. there is favoritism in the development ladder opposed to getting promoted for their work.

Che cosa si deve cambiare affinché la cultura aziendale migliore?

i think the management, leadership department needs to have better training. They act more like friends than leadership. no on has the initive to take a supervisor call, there has been time when they straight up said they didn't want to take the call and had the cst on hold.

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