Avant Customer Support Department Employee Reviews | Comparably
Avant Claimed Company
Avant is dedicated to building premier digital banking solutions for the middle class through a combination of technology, analytics and superior customer service. Since 2012, Avant has connected over 1.5 million customers to over $7.5 billion in loans and 800,000 credit cards. A high growth financial technology company, Avant has been featured in The Wall Street Journal, The New York Times, TechCrunch, Fortune, Bloomberg, and has raised over $600 million of equity capital. We believe that great ideas come from anyone and anywhere, that everyone is an owner who drives change, and that we have more fun when we work together. We're problem solvers who love collaborating with intelligent and highly-motivated people to reshape the face of digital banking. read more
EMPLOYEE
PARTICIPANTS
215
TOTAL
RATINGS
3854
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Avant Customer Support Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

You can reach out to the leadership team about anything, and the listen.

Review from Customer Support Dept

That they are always willing to talk with you and work with you on whatever problem you are having

Review from Customer Support Dept

My leadership team works to make me a better agent therefore advancing my career.

Review from Customer Support Dept

My leadership team goes above and beyond to make sure that all employees know that they are welcome at this Job.

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

Communication misleading information, Direct support

Review from Customer Support Dept

What is the best part about your compensation package?

Compensation Reviews

PTO / Sick time is accrued every paycheck.

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

I love this company, However I do not feel that we are paid fairly.

Review from Customer Support Dept

It would be nice to make a living wage.

Review from Customer Support Dept

I dont feel undervalued in my position I do however feel that with the many different task that we handle we do deserve a higher wage then what we are making at this time.

Review from Customer Support Dept

What are some of the best things about your team?

Team Reviews

friendly, always on time, works efficiently

Review from Customer Support Dept

We have fun, we learn together and we solve problems together.

Review from Customer Support Dept

I feel that they listen and do try to address our concerns. Sometimes things seem to be too secretive when changes are coming up. But my team in Originations is awesome

Review from Customer Support Dept

We are a family and we look out for each other

Review from Customer Support Dept

We uplift each other to help each other succeed.

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

There aren't any Team reviews of Avant yet.
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What is most positive about the culture and environment at your company?

Environment Reviews

We have fun at work.

Review from Customer Support Dept

Everyone is friendly and willing to help! "Teamwork makes the dream work" is our saying!

Review from Customer Support Dept

My team mates and I cheer each other on and uplift each other.

Review from Customer Support Dept

The people are so awesome

Review from Customer Support Dept

You can always have fun as long as you are getting the work done the proper way and in a timely manner. Management is never above a good time as long as the Customer is taken care of.

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

Have a prayer room and respect cultures

Review from Customer Support Dept

What did you like most about the interview process?

Interviews Reviews

It was easy, provided ease of mind

Review from Customer Support Dept

They were up front and forward with you during the whole process.

Review from Customer Support Dept

When I applied here, my interview was done over the phone.

Review from Customer Support Dept

It was very comfortable and they gave me an offer right away

Review from Customer Support Dept

Kathy was fantastic and she still checks in on me.

Review from Customer Support Dept

What would you improve about your company's interview process?

Interviews Reviews

There aren't any Interviews reviews of Avant yet.
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What makes you most happy at work?

Outlook Reviews

Scheduling flexibility, Good people to work with, COtton candy day

Review from Customer Support Dept

It is a fun environment.

Review from Customer Support Dept

Knowing that I have a team of people that truly care about me, not just the numbers.

Review from Customer Support Dept

I like interacting with my co-workers as well as our customers

Review from Customer Support Dept

Knowing that if i need anything i can reach out to my peers or Managers and someone is always there to have my back.

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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