more friendly and humorous and sensitive to work
what i like most was their sense of asking question
enthusiastic and motivating and a good leader with a right vison
interacting with the guests and my colleague cause i could get more knowledge about the Chinese culture and their lifestyles
Had to work overtime during the busy season but didn't get any payment for that and kind of feel undervalued among the Chinese staffs
i think they the ladies and gentlemen need to know what the ritz Carlton culture really means. no matter who is the staff you are working with try to show polite and generous behavior as you show to the guest