Shred-It – Customer service and responding to emails/calls is TERRIBLE! No one answers your email. Wait time on hold is minimum 45 min-60 min! Don't HANG UP on your customers when they need help. So frustrated with this company! Cant even get them to come and pick up the consoles! | Comparably
Comparably

Shred-It – Customer service and responding to emails/calls is TERRIBLE! No one answers your email. Wait time on hold is minimum 45 min-60 min! Don't HANG UP on your customers when they need help. So frustrated with this company! Cant even get them to come and pick up the consoles!

Shred-It
Certified Paper Shredding Company leggi di più
DIPENDENTE
PARTECIPANTI
33
Nominale
Complessiva
324

Customer service and responding to emails/calls is TERRIBLE! No one answers your email. Wait time on hold is minimum 45 min-60 min! Don't HANG UP on your customers when they need help. So frustrated with this company! Cant even get them to come and pick up the consoles!

Other Employee Reviews for Shred-It

Che cosa ti rende più felice sul posto di lavoro?

the company of friends and the money.

What can this brand most improve?

Company should show up for service. We have had several week where no one shows up and says we were unaccessable, which is not true at all. Will start looking for another company.

What can this brand most improve?

Provide customer service. Neither tickets or phones are answered after multiple attempts.

What can this brand most improve?

return calls when sent and work with customers to complete the pick up order in a timely manner.

What can this brand most improve?

customer service. communication when missing appointments.

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