MetLife – 1. Keeping track of notes from calls that customer has also access to 2. Reviewing information within the 5 day time limits and providing feedback based on the review 3. Having all case managers submit their extension on the website 4. Shortening wait times to speak to agents

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MetLife, Inc. is a leading global provider of insurance, annuities and employee benefit programs. consulte Mais informação

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1. Keeping track of notes from calls that customer has also access to 2. Reviewing information within the 5 day time limits and providing feedback based on the review 3. Having all case managers submit their extension on the website 4. Shortening wait times to speak to agents

O que está ruim e como pode melhorar?

This is by far the most toxic place I have ever worked.

Qual é a melhor parte das suas compensações?

Pension

O que precisa melhor na cultura da empresa?

Lots of perception driven games. Movers and shakers penalized

No que os seus colegas poderiam melhorar e o que faria vocês trabalharem mais unidos?

Managing their caseloads

O que você mais gostaria que melhorasse na sua companhia?

A new gym facility

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