does the company give bonuses? what % are they on average?

Vary tremendously. In the lower ranks you are largely bonuses on customer perception, not performance. Regularly get rated by people you haven't spoken to. Whole system needs a full revamp to make it accurate and based on the individuals actual performance. Currently it's Russian Roulette.

Bonuses are given, and they have continued to flatten year over year for all employees regardless of level or tenure. The typical bonus is anywhere from 8 to 15% of one's salary, in the engineering department.

Yes for now they are usually between 8 and 15 percent of your salary which is tip money and if you are a director or above it is mostly undeserved much higher

Yes. Huge variation though based on role. Most customer facing roles are eligible for monthly bonuses, while the others run from about 2% up to around 15%

Yes. 12% and then this is weighted based on performance, leadership, and a few other factors.

Band 35 - 15%, Band 50 - 20%, Band 45 and above are negotiable

Depends on seniority - target starts at 8% rising to over 40%

Yes. Bonuses are received based on customer satisfaction surveys.

Yes it does. % varies from 100% to 200%