American Express Culture | Comparably
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American Express Claimed Company
"American Express is a financial services company that provides credit cards, charge cards, travel and insurance products." read more
EMPLOYEE
PARTICIPANTS
802
TOTAL
RATINGS
7481

American Express Company Culture

American Express Culture

This score is derived from employee ratings & reviews
4.0/5
American Express' Overall Culture is rated B

Top Rated Culture Dimensions

American Express CEO

Top 5%Top 5% of Similar Size Companies on Comparably
Stephen Squeri American Express' CEO
Stephen Squeri
79 /100
A Day in the Life
A Day in the Life
American Express employees generally work 8.9 hrs a day
Work Hours
A Day in the Life
Employees at American Express report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at American Express have 4+ meetings
Meetings
A Day in the Life
77% of American Express employees look forward to interacting with their team every day
Coworkers
A Day in the Life
American Express employees most often take 20-30 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
84% of American Express employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
American Express employees typically get valuable feedback on how to improve at work Once a year
Feedback
A Day in the Life
75% of American Express employees call their work environment positive
Environment

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Anonymous Q&A with American Express Employees

Most Recent Q&A

does the company give bonuses? what % are they on average?

Asked to all employees at American Express

  • Yes. Bonuses are received based on customer satisfaction surveys.

See 8 More Responses

How's the work life balance at American Express?

Asked to all employees at American Express

  • It’s great. There are several programs in place to help with work life balance.

See 7 More Responses

If you could make changes, how would you improve the culture at American Express?

Asked to all employees at American Express

  • Amex is so big we frequently have competing objectives. It would be nice if we could streamline that, but it's not realistic

See 7 More Responses

What are your coworkers at American Express like?

Asked to all employees at American Express

  • Toxic.

See 6 More Responses

What do people at American Express think about the CEO? What do they do well and what can they improve?

Asked to all employees at American Express

  • To my knowledge, most employees are very appreciative of the CEO and how well AMEX takes care of its employees.

See 6 More Responses

What benefits does American Express provide?

Asked to all employees at American Express

  • American Express provides standard health insurance, Generous Paid Time Off, Retirement Savings, Flextime, Telecommute

See 6 More Responses

View All Questions and Answers about American Express

H1B Visa

In 2019, American Express applied for 751 H1B visas. Of the work permits applied for, 96% were approved, 3% certified-withdrawn, and 1% withdrawn.

An in-depth look at ‘Certified-withdrawn’ H1B applications at American Express unveil that 9 approved work permit applications were withdrawn before the employee’s start date, and 22 were withdrawn by American Express after the employee’s start date.

Work Permit Application Outcome

American Express has a total of 54000 employees

751
Total Applied
  • 96% Granted (718 out of 751)
  • <1% Denied (2 out of 751)
  • 1% Withdrawn Application was withdrawn by the employer before approval/rejection (9 out of 751)
  • 3% Certified-Withdrawn Application was approved but later withdrawn by employer (22 out of 751)

This data was calculated using publicly sourced data from OFLC Performance Data

Gender Score How positively women rate their overall experience at American Express

Top
40%

American Express currently ranks in the Top 40% of similarly sized companies on Comparably

Diversity Score How positively minorities rate their overall experience at American Express

Top
35%

American Express currently ranks in the Top 35% of similarly sized companies on Comparably

eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 30%Top 30% of Similar Size Companies on Comparably
16
eNPS Score
47%Promoters
22%Passives
31%Detractors

American Express Culture Video

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Mission, Vision, & Values

To be the world's most respected service brand.

Learn More

American Express Culture At a Glance

American Express has 54000 employees. 802 employees at American Express have reviewed American Express across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 19 days ago.

Overall, the 802 American Express employees give their leadership a grade of B, or Top 25% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at American Express are generally satisfied with their total compensation at American Express, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at American Express are generally satisfied with their team. 802 Participants grade the quality of their coworkers a B. The majority believe the meetings at American Express are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at American Express believe the environment at American Express is positive. Most Participants believe the pace of work at American Express is comfortably fast. About 64% of the employees at American Express work 8 hours or less, while 7% of them have an extremely long day - longer than twelve hours.

Overall, the employees at American Express are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

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American Express Competitors Video

American Express vs Competitors

  1. 1st
    Mastercard
    76 / 100
  2. 2nd
    Discover
    73 / 100
  3. 3rd
    Capital One
    72 / 100
  4. 4th
    Visa
    72 / 100
  5. 5th
    American Express
    71 / 100
See All Competitors

Perks & Benefits

Health & Wellness
Dental Insurance
Health Insurance
See More

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