
HR issues are handled by a call center who then passes it off to someone else who passes it off on someone else. If you are really lucky you may get a call back but generally you don't get your issue resolved. There is no longer any person you can speak with directly. They pass the buck to another person or another department. Never any resolution.
It pushes any issues from one area to the next avoid handling HR issues until employee is so frustrated they quit.
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