Awareness. I do not think anyone in the six figure pay range knows the every day struggles.

Don't force it as much. Let people stretch their legs a bit. Not everything has to be "disrupted" every six months.

Everyone talks about the future of freight and information technology but they are only willing to listen to the latest buzzwords and internet articles. Listen to your employees some more and things will improve.

Stop with the backbiting and support each other. The company makes a big deal about carrying the load together but everyone is ready in an instant to point fingers and assign blame away from themselves in order to stay clean.

They stay out of your way for the most part, until there is a problem, that is. About a quarter of them really know about what is going on and care about the people in the trenches and are just as burnt out by the upper/inner circle as the rest of the workforce.