Use a proven scientific method to screen new hires.
The bonus structure was very lucrative of all metrics were met.
Recognizing talent and utilizing strengths and helping with weaknesses. Absolutely no training above the GM roles. This is a recipe for disaster.
They need to care more about the employees and retention than an unrealistic 22% all in labor cost. Which included salaried managers.
Too high priced and understaffed. Asking for perfection without giving realistic goals for time, labor, food cost and hours worked. No work life balance.
The higher level management teams were unrealistic with time management needs. Someone needs to add the time needed to accomplish all the task 's assigned to hours in a day. Very unrealistic expectations.