What's one thing you wish you'd known before joining Johnson Controls?

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For Sales - how extremely dependent your market and account list is on success. There is an enormous gap between the success of the smaller and bigger market sales teams. Account lists determines absolutely everything. There are some extremely high earners in the sales team here, but without a good account list you're going to struggle no matter your ambition or talent level. This combined with everyone being judged on the same metrics creates high turnover in markets incapable of supporting multiple high performers, or with entrenched established account execs soaking up the major accounts.