Q&A With Klarna Employees

Here at Klarna we might have fixed titles, but our actions are subject to change. Even our mission is changeable. Today, we’re creating the world's smooothest shopping experience. Tomorrow, who knows? We’re not here to be the next step in your career path. We’re here to be a bend in the path. To let you grow sideways. To make sure you’ll never get bored.

How employees describe working at Klarna

Customer service and executive response team actually replying

Poor customer service provided. Irresponsible and inaccurate decisions made regarding customer request for a refund. Bad Experience in total.

Actually listening to people and give opportunities to everyone and not just few selected. Being coherent with themselves and not hiding behind "misscomunication"

The person who ibterviewed me klara

Engineering culture is great, you learn constantly and have opportunity to innovate and grow. Some very bright people.

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Should I work at Klarna?

28% of Klarna employees would encourage their friends to become coworkers, whereas 19% are neutral and 53% would not recommend working at Klarna to their friends.

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eNPS Score