Klarna Competitors | Comparably
Klarna Claimed Company
We are Klarna. A global tech bank on a mission to make payments and shopping as smoooth as possible. read more
EMPLOYEE
PARTICIPANTS
115
TOTAL
RATINGS
864
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Klarna Competitors

Klarna competitors include Braintree, WePay, Stripe, PayPal and Adyen. Klarna ranks 2nd in Product Quality Score on Comparably vs its competitors. See below how Klarna compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
6th
eNPS Rank
6th
Gender Rank
6th
Diversity Rank
5th
Product Quality
2nd
NPS Rank
3rd
Pricing Rank
2nd
Customer Service
2nd

See Klarna Culture vs Competitors:

Klarna Competitors
RankCompanyScore
1Braintree81
2WePay77
3Stripe75
4PayPal70
5Adyen65
6Klarna63
Product Quality Score Comparison

Klarna Ranks 2nd in Product Quality Score

113 Customers rate Klarna's Product Quality Score a 3.8/5, which ranks it 2nd against its competitors, below Adyen.

  1. 1st
    Adyen
    4 / 5
  2. 2nd
    Klarna
    3.8 / 5
  3. 3rd
    Stripe
    3.8 / 5
  4. 4th
    PayPal
    3.5 / 5
  5. 5th
    Braintree
    2.9 / 5
  6. 6th
    WePay
    1.8 / 5
Product Quality Score Comparison
RankCompany Score
1Adyen80
2Klarna77
3Stripe76
4PayPal70
5Braintree59
6WePay36
NPS Comparison

Klarna Ranks 3rd in Net Promoter Score

170 Customers rate Klarna's Net Promoter Score a 22, which ranks it 3rd against its competitors, below Adyen. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Klarna to a friend?”.

  1. 1st
    Stripe
    26
  2. 2nd
    Adyen
    25
  3. 3rd
    Klarna
    22
  4. 4th
    PayPal
    9
  5. 5th
    Braintree
    6
  6. 6th
    WePay
    -62
NPS Comparison
RankCompany Score
1Stripe26
2Adyen25
3Klarna22
4PayPal9
5Braintree6
6WePay-62
Pricing Score Comparison

Klarna Ranks 2nd in Pricing Score

102 Customers rate Klarna's Pricing Score a 3.8/5, which ranks it 2nd against its competitors, below Adyen.

  1. 1st
    Adyen
    3.8 / 5
  2. 2nd
    Klarna
    3.8 / 5
  3. 3rd
    Stripe
    3.7 / 5
  4. 4th
    PayPal
    3.4 / 5
  5. 5th
    Braintree
    3 / 5
  6. 6th
    WePay
    1.5 / 5
Pricing Score Comparison
RankCompany Score
1Adyen77
2Klarna76
3Stripe75
4PayPal68
5Braintree60
6WePay30
Customer Service Comparison

Klarna Ranks 2nd in Customer Service

96 Customers rate Klarna's Customer Service a 3.8/5, which ranks it 2nd against its competitors, below Adyen.

  1. 1st
    Adyen
    3.9 / 5
  2. 2nd
    Klarna
    3.8 / 5
  3. 3rd
    Stripe
    3.6 / 5
  4. 4th
    PayPal
    3.3 / 5
  5. 5th
    Braintree
    2.9 / 5
  6. 6th
    WePay
    1.5 / 5
Customer Service Comparison
RankCompany Score
1Adyen78
2Klarna76
3Stripe73
4PayPal66
5Braintree58
6WePay29
Overall Culture Score Comparison

Klarna Ranks 6th in Overall Culture Score

115 Employees rate Klarna's Overall Culture a 63/100, which ranks it 6th against its competitors, below Adyen. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Braintree
    81 / 100
  2. 2nd
    WePay
    77 / 100
  3. 3rd
    Stripe
    75 / 100
  4. 4th
    PayPal
    70 / 100
  5. 5th
    Adyen
    65 / 100
  6. 6th
    Klarna
    63 / 100
Overall Culture Score Comparison
RankCompany Score
1Braintree81
2WePay77
3Stripe75
4PayPal70
5Adyen65
6Klarna63
eNPS Comparison

Klarna Ranks 6th in Employee Net Promoter Score

84 Employees rate Klarna's Employee Net Promoter Score a -23, which ranks it 6th against its competitors, below Adyen. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Klarna to a friend?”.

  1. 1st
    Braintree
    34
  2. 2nd
    WePay
    5
  3. 3rd
    PayPal
    4
  4. 4th
    Stripe
    -2
  5. 5th
    Adyen
    -15
  6. 6th
    Klarna
    -23
eNPS Comparison
RankCompany eNPS
1Braintree34
2WePay5
3PayPal4
4Stripe-2
5Adyen-15
6Klarna-23
Gender Score Comparison

Klarna Ranks 6th in Gender Score

3 Employees rate Klarna's Gender Score a 63/100, which ranks it 6th against its competitors, below Adyen. The Gender Score tracks how positively women rate their experience at Klarna.

  1. 1st
    WePay
    80 / 100
  2. 2nd
    Braintree
    76 / 100
  3. 3rd
    Stripe
    74 / 100
  4. 4th
    PayPal
    71 / 100
  5. 5th
    Adyen
    63 / 100
  6. 6th
    Klarna
    63 / 100
Gender Score Comparison
RankCompany Score
1WePay80
2Braintree76
3Stripe74
4PayPal71
5Adyen63
6Klarna63
Diversity Score Comparison

Klarna Ranks 5th in Diversity Score

5 Employees rate Klarna's Diversity Score a 63/100, which ranks it 5th against its competitors, below PayPal. The Diversity Score tracks how positively diverse employees rate their experience at Klarna.

  1. 1st
    Braintree
    89 / 100
  2. 2nd
    Stripe
    83 / 100
  3. 3rd
    WePay
    76 / 100
  4. 4th
    PayPal
    69 / 100
  5. 5th
    Klarna
    63 / 100
  6. 6th
    Adyen
    56 / 100
Diversity Score Comparison
RankCompany Score
1Braintree89
2Stripe83
3WePay76
4PayPal69
5Klarna63
6Adyen56
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