Total re-eval of the setup/training and resources.
The face to face aspect and efficiency
The atmosphere is pretty but pull back the curtain and its a mess
Fairness, understanding of timelines and not booking 3 patients at the same time for one nurse, where the procedures take 30-45 mins each.
Invest in real training. Not so much pressure to have one nurse running around ACTUALLY making it happen. The sales team gets so caught up in their numbers and selling yet can't recognize that there aren't enough nurses to safely care for the patients