Marriott Competitors | Comparably
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Marriott Competitors

Marriott competitors include Hyatt, Four Seasons Hotels and Resorts, Carlson, Hilton and Wyndham Worldwide Corp. Marriott ranks 3rd in CEO Score on Comparably vs its competitors. See below how Marriott compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
3rd
eNPS Rank
3rd
Gender Rank
5th
Diversity Rank
5th
Product Quality
5th
NPS Rank
4th
Pricing Rank
4th
Customer Service
4th

Marriott Competitors at a Glance

CEO Ratings Comparison

Marriott's CEO Score Ranks 3rd

2317 Employees at Marriott rate Anthony Capuano a 71 out of 100, which ranks them 3rd below Four Seasons Hotels and Resorts' CEO,John Davison. Last rating was 17 days ago.

  1. 1st
    Mark Hoplamazian Hyatt's CEO
    Mark Hoplamazian
    Hyatt
    82
    out of 100

    416 Employees at Hyatt rate Mark Hoplamazian a 82 out of 100, which ranks them 1st out of Marriott's competitors. Last rating was a day ago.

  2. 2nd
    John Davison Four Seasons Hotels and Resorts' CEO
    John Davison
    Four Seasons Hotels and Resorts
    80
    out of 100

    193 Employees at Four Seasons Hotels and Resorts rate John Davison a 80 out of 100, which ranks them 2nd out of Marriott's competitors. Last rating was months ago.

  3. 3rd
    Anthony Capuano Marriott's CEO
    Anthony Capuano
    Marriott
    71
    out of 100
  4. 4th
    Christopher Nassetta Hilton's CEO
    Christopher Nassetta
    Hilton
    67
    out of 100

    1459 Employees at Hilton rate Christopher Nassetta a 67 out of 100, which ranks them 4th out of Marriott's competitors. Last rating was 2 days ago.

  5. 5th
    Michael D. Brown Wyndham Worldwide Corp's CEO
    Michael D. Brown
    Wyndham Worldwide Corp
    58
    out of 100

    142 Employees at Wyndham Worldwide Corp rate Michael D. Brown a 58 out of 100, which ranks them 5th out of Marriott's competitors. Last rating was months ago.

  6. 6th
    David Berg Carlson's CEO
    David Berg
    Carlson
    55
    out of 100

    4 Employees at Carlson rate David Berg a 55 out of 100, which ranks them 6th out of Marriott's competitors. Last rating was months ago.

CEO Ratings Comparison
RankCEOCompany Score
1Mark HoplamazianHyatt82
2John DavisonFour Seasons Hotels and Resorts80
3Anthony CapuanoMarriott71
4Christopher NassettaHilton67
5Michael D. BrownWyndham Worldwide Corp58
6David BergCarlson55
Product Quality Score Comparison

Marriott Ranks 5th in Product Quality Score

1455 Customers rate Marriott's Product Quality Score a 3.5/5, which ranks it 5th against its competitors, below Hilton.

  1. 1st
    Four Seasons Hotels and Resorts
    4.3 / 5
  2. 2nd
    Hyatt
    4.1 / 5
  3. 3rd
    Carlson
    4 / 5
  4. 4th
    Hilton
    3.8 / 5
  5. 5th
    Marriott
    3.5 / 5
  6. 6th
    Wyndham Worldwide Corp
    2 / 5
Product Quality Score Comparison
RankCompany Score
1Four Seasons Hotels and Resorts87
2Hyatt82
3Carlson80
4Hilton77
5Marriott71
6Wyndham Worldwide Corp40
NPS Comparison

Marriott Ranks 4th in Net Promoter Score

1857 Customers rate Marriott's Net Promoter Score a 15, which ranks it 4th against its competitors, below Hilton. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Marriott to a friend?”.

  1. 1st
    Four Seasons Hotels and Resorts
    37
  2. 2nd
    Hyatt
    32
  3. 3rd
    Hilton
    26
  4. 4th
    Marriott
    15
  5. 5th
    Wyndham Worldwide Corp
    -49
NPS Comparison
RankCompany Score
1Four Seasons Hotels and Resorts37
2Hyatt32
3Hilton26
4Marriott15
5Wyndham Worldwide Corp-49
Pricing Score Comparison

Marriott Ranks 4th in Pricing Score

1319 Customers rate Marriott's Pricing Score a 3.4/5, which ranks it 4th against its competitors, below Hilton.

  1. 1st
    TIED
    Hyatt
    3.9 / 5
  2. 1st
    TIED
    Four Seasons Hotels and Resorts
    3.9 / 5
  3. 3rd
    Hilton
    3.7 / 5
  4. 4th
    Marriott
    3.4 / 5
  5. 5th
    Carlson
    3 / 5
  6. 6th
    Wyndham Worldwide Corp
    2 / 5
Pricing Score Comparison
RankCompany Score
1Hyatt79
1Four Seasons Hotels and Resorts79
3Hilton74
4Marriott69
5Carlson60
6Wyndham Worldwide Corp41
Customer Service Comparison

Marriott Ranks 4th in Customer Service

1246 Customers rate Marriott's Customer Service a 3.4/5, which ranks it 4th against its competitors, below Hilton.

  1. 1st
    Four Seasons Hotels and Resorts
    4.2 / 5
  2. 2nd
    Hyatt
    4 / 5
  3. 3rd
    Hilton
    3.8 / 5
  4. 4th
    Marriott
    3.4 / 5
  5. 5th
    Carlson
    3 / 5
  6. 6th
    Wyndham Worldwide Corp
    2.3 / 5
Customer Service Comparison
RankCompany Score
1Four Seasons Hotels and Resorts84
2Hyatt81
3Hilton76
4Marriott68
5Carlson60
6Wyndham Worldwide Corp47
Overall Culture Score Comparison

Marriott Ranks 3rd in Overall Culture Score

3203 Employees rate Marriott's Overall Culture a 67/100, which ranks it 3rd against its competitors, below Four Seasons Hotels and Resorts. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Hyatt
    78 / 100
  2. 2nd
    Four Seasons Hotels and Resorts
    76 / 100
  3. 3rd
    Marriott
    67 / 100
  4. 4th
    Carlson
    67 / 100
  5. 5th
    Hilton
    63 / 100
  6. 6th
    Wyndham Worldwide Corp
    57 / 100
Overall Culture Score Comparison
RankCompany Score
1Hyatt78
2Four Seasons Hotels and Resorts76
3Marriott67
4Carlson67
5Hilton63
6Wyndham Worldwide Corp57
eNPS Comparison

Marriott Ranks 3rd in Employee Net Promoter Score

2496 Employees rate Marriott's Employee Net Promoter Score a 6, which ranks it 3rd against its competitors, below Four Seasons Hotels and Resorts. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Marriott to a friend?”.

  1. 1st
    Hyatt
    35
  2. 2nd
    Four Seasons Hotels and Resorts
    24
  3. 3rd
    Marriott
    6
  4. 4th
    Carlson
    0
  5. 5th
    Hilton
    -7
  6. 6th
    Wyndham Worldwide Corp
    -36
eNPS Comparison
RankCompany eNPS
1Hyatt35
2Four Seasons Hotels and Resorts24
3Marriott6
4Carlson0
5Hilton-7
6Wyndham Worldwide Corp-36
Gender Score Comparison

Marriott Ranks 5th in Gender Score

304 Employees rate Marriott's Gender Score a 66/100, which ranks it 5th against its competitors, below Wyndham Worldwide Corp. The Gender Score tracks how positively women rate their experience at Marriott.

  1. 1st
    Four Seasons Hotels and Resorts
    80 / 100
  2. 2nd
    Hyatt
    79 / 100
  3. 3rd
    Hilton
    69 / 100
  4. 4th
    Wyndham Worldwide Corp
    67 / 100
  5. 5th
    Marriott
    66 / 100
Gender Score Comparison
RankCompany Score
1Four Seasons Hotels and Resorts80
2Hyatt79
3Hilton69
4Wyndham Worldwide Corp67
5Marriott66
Diversity Score Comparison

Marriott Ranks 5th in Diversity Score

272 Employees rate Marriott's Diversity Score a 67/100, which ranks it 5th against its competitors, below Wyndham Worldwide Corp. The Diversity Score tracks how positively diverse employees rate their experience at Marriott.

  1. 1st
    Hyatt
    78 / 100
  2. 2nd
    Four Seasons Hotels and Resorts
    72 / 100
  3. 3rd
    Hilton
    69 / 100
  4. 4th
    Wyndham Worldwide Corp
    68 / 100
  5. 5th
    Marriott
    67 / 100
Diversity Score Comparison
RankCompany Score
1Hyatt78
2Four Seasons Hotels and Resorts72
3Hilton69
4Wyndham Worldwide Corp68
5Marriott67

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