
Customers consistently complain of lack of stock, lack of assistance from employees, and price hikes on certain products.
From personal experience, needs a focus on respecting all employees equally, also listening to feedback and implementing said feedback.
New management or retraining would be a good start, possibly invest into lessons or classes to improve how managers interact with employees and communicate properly.
It was very simple, casual, and straightforward. I was offered the position I applied for and was informed of most of the job duties and the hiring process after that point.