Q&A With Newfold Digital Employees

The culture is different in every department and every office. They say: open door, teamwork, respect, listen to one another an learn, treat customers and one another with kindness and care, do the best job always. Strict attendance policies tardies. There are no raises for general staff. There is talk of having fun, but little of it. Web.com does give back to the community.

401k, health benefits, dental, flexible spend accounts, pto, etc

Web.com provides somewhat costly insurance, stock options, 7 holidays a year, PTO earn as you go based on seniority/use it or lose it, and a huge Christmas party too big to really enjoy. They also offer free lunch in some satellite offices, Friday free lunch in Drums, PA only.

The money.

The money

The people I work with.

I would take most of the supervisors, about 85% of them and either train them better or get rid of them.

I would make sure that when putting people in management and supervisor positions that they are qualified and given a code of ethics that are to be followed. Most of the management started on the floor but they so not know a thing about how to manage a team in a professional manner. Its unfortunate that a few rotten apples spoil the bunch. Its hard to have a good attitude when your leadership doesn't.

The money.

Retirement.

Chained to my desk but after hours my time is mine.

Very. You change schedule unannounced every 3 months.

Frantic and pressured.

Frantic. They run as lean as possible.

This is not a mentally stimulating or challenging workplace. This is a repetitive job at almost every level.

Very. We sell products that are behind the industry average.

11 years since my last raise, but my rent has gone up $400 in the same 11 years

They don't. 4 years making the same money. My commission structure went down 20% over that time.

Very few.

Yep, I worked remotely for over 4 years before I moved on to greener pastures.

people related to the ceo

They are trying to change some things that they see as problematic, but these things take time.

They have a QA team that keeps track of metrics and quality control.

Tech skills, computer skills, customer service skills. Thick skin.

Needs some help as far as innovation.

The core business is not, from a software perspective. They're moving from an in-house solution to a off the shelf solution, which never goes well. (Additionally, the particular software is horrible.) The ARMtech branch, however, is highly innovative. They're using modern web technologies, Node.JS on the backend, and developing all their solutions in house. If you can land a job there, and don't mind Texas, take it.

They do have flexible hours and can be accommodating dependent upon your supervisor and available PTO.

It is difficult to get a promotion. When you become a supervisor you get off the phone and there is no pay increase.

We need to give people fantastic service for the money they are paying.

Pretty secure.

Do you really want to? If you do, speak clearly and exhibit congidence.

They take it, but it is a scary risk.

Like i am going through the motions.

Haven't seen one.

Not