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Reservations.com Заявленная компания
Experience your hotel stay in a new way with Reservations.com. Curated hotel stay experience. читать еще
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Q&A With Reservations.com Employees

We work hard and play hard. While we have passion for all things hotels, we also have a passion for our family, friends, and most importantly ourselves. Here at Reservations.com, we keep sound work hours so that you pursue your passions outside of the bright red walls.

How employees describe working at Reservations.com

Answer the phone! No phone access available and no response from their email system

When a representative makes a mistake, fixing the mistake in a timely manor and providing the customer a full refund if the mistake can't be fixed.

We booked a hotel reservation that was not labeled as non-refundable but as soon as we booked it switched to non-refundable. We just wanted to switch the date and they would not allow is to do so without us paying the full price of the previous booking. I would never recommend this company. TRASH!

Livid with the experience I received

Listen to customers when they have a legitimate complaint

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What it's like to work at Reservations.com

  • Сотрудники Reservations.com обычно работают 8.4 часов в день
  • Сотрудники Reservations.com оценивают темп работы как комфортно быстрый
  • В обычный день сотрудники Reservations.com проводят 0 совещаний
  • 91% сотрудников Reservations.com с нетерпением ждут встречи со своей командой каждый день
  • Сотрудники Reservations.com чаще всего берут 0-10 дней оплаченного отпуска и больничного в год
  • 83% сотрудников Reservations.com говорят, что они довольны балансом работы и личной жизни
  • Сотрудники Reservations.com обычно каждую неделю получают ценные отзывы о том, как улучшить работу
  • 100% сотрудников Reservations.com называют рабочее окружение в позитивной

Q&A With Reservations.com Employees

Вопрос для all employees из Reservations.com

  • Very much so. There should be more

  • Yes

  • sure

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Вопрос для all employees из Reservations.com

  • Лучший ответ сотрудника

    business casual

  • causal is fine

  • Business Casual

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Вопрос для all employees из Reservations.com

  • You have 4 days to work from home every 6 months.

  • 8 Days a year

  • enjoyable, works great for emergencies

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Вопрос для all employees из Reservations.com

  • Morale is in a good place.

  • It's currently very low. They're making a bunch of changes, after having us fill these out, that's making it not as enjoyable to work here.

  • Its good. Teams get along and work together very well. There is always a negative person at every office and this one isnt any different. No one feeds into them here.

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Вопрос для all employees из Reservations.com

  • Yes

  • Yes

  • The managers are always available via e-mail or phone. The company has a true open door policy.

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Вопрос для all employees из Reservations.com

  • Working with my team.

  • Weekends off

  • very excited

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Вопрос для all employees из Reservations.com

  • very laid back, and personable

  • upbeat

  • the company dress code is Business Casual. We are a close Knit team that depends on teamwork on a day to day operations to complete our daily goals and tasks. It is a very friendly environment. We try to make everyone feel welcome.

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Вопрос для all employees из Reservations.com

  • off some holidays. We should really have a travel discount incentive. We are a travel company that doesn't travel.

  • The ability to conform to scheduling when needed, listen to reasonable complaints from employees

  • We do get access to gym membership, office snacks, and lots of coffee!

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Вопрос для all employees из Reservations.com

  • About 1 hour

  • 30 mins to a hour

  • Interviews can be 30 minutes or two hours. It depends on the role and how many different departments you will interact with. This will gauge the length of the interview. Because depending on the role you may interview with as many as 4 managers. It really depends on the role and what you are expected to know and which team members you will interact with on a daily basis.

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Вопрос для all employees из Reservations.com

  • Met with Manoj, heard back very soon after.

  • Management, and about two days.

  • The senior management team.

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Вопрос для all employees из Reservations.com

  • Much more easier compared to other places that bombard you with behavioral questions that does nothing nor help with decision making for a career.

  • The same. You should always be prepared to answer questions in regards to how your resume meets and matches the job description that was posted. Be clear and to the point in your answers. Don't drag out your replies. When replying to a question state yes I have done that task and how and when you have done it and for what length of time. Have specifics don't generalize.

  • Very similar

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Вопрос для all employees из Reservations.com

  • Very flexible.

  • Very. They know things come up.

  • very flexible

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Вопрос для all employees из Reservations.com

  • Background check

  • Background check but not drug test.

  • no

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Вопрос для all employees из Reservations.com

  • By answering the questions professionally.

  • Be positive and upbeat

  • Practice and summarize your past skills and verify and give details on software and programs you have worked on, in and with.

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Вопрос для all employees из Reservations.com

  • Changes must be made but has huge potential to exceed!

  • SKY IS THE LIMIT!!!!!!!!!!!!!!!!

  • Reservations.com has a very strong future in the hospitality industry.

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Вопрос для all employees из Reservations.com

  • I feel excited to come in and get the job done.

  • excited

  • I enjoy working at REservations.com it is very challenging.

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Вопрос для all employees из Reservations.com

  • With having more training and guidance/direction given. Being able to have structure to know when things are going to be changed that impact day to day activities and not be reactive to problems but have clear set plans on how to deal with issues that may arise.

  • better benefits more vacation, personal and sick days

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Вопрос для all employees из Reservations.com

  • Sales is growing the fastest, most difficult is customer service

  • The whole company is growing the fast. I don't see any real difficulties at the moment

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Вопрос для Customer Support Department Reservations.com

  • Someone who is a team player, understanding and professional.

  • Our customer service team is very close knit they all get a long and work well together. They also work very hard to get as many of their tickets done accurately as possible each day. Our customer service team focus on accuracy and being honest and clear to the customers as possible.

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Вопрос для all employees из Reservations.com

  • A feeling of having to work on days off

  • Very good on work life balance.

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Вопрос для all employees из Reservations.com

  • That structure would be developed over time.

  • None.

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Вопрос для all employees из Reservations.com

  • Being able to have a challenge daily

  • working with my team

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Вопрос для Customer Support Department Reservations.com

  • Very open with eachother outgoing and hard working.

  • Customer support team is awesome and professional.

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Вопрос для all employees из Reservations.com

  • Very diverse

  • Diversity is good.

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Вопрос для all employees из Reservations.com

  • Small and compact.

  • small and comfortable

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Curious about what work's like at Reservations.com?

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Should I work at Reservations.com?

64% of Reservations.com employees would encourage their friends to become coworkers, whereas 22% are neutral and 14% would not recommend working at Reservations.com to their friends.

50
eNPS Score
64%Promoters
22%Passive
14%Detractors

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