How's the work life balance at Starbucks?

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Lately working at Starbucks and balancing life has been fine. There has been a definite rise in what feels like a lack of employee focus. Meaning that in the recent years of working at Starbucks, the company had a real focus on making sure they focused on the well being and happiness of the staff especially the backbone (the barista). In the last 9 months to a year the concern on up-selling and the customer being always right has taken over; even in cases where it feels like Starbucks does not care about the employee as much as the customer. This is a little upsetting because the customer base has become to know that no matter what they ask for or expect--their wishes will be fulfilled and they don't have to treat the employees like people anymore and could care less about them. This makes each shift feel longer and turbulent.