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Starbucks Company Culture
Starbucks Culture
This score is derived from employee ratings & reviews4.2/5
Starbucks' Overall Culture is rated B
Top Rated Culture Dimensions
Environment
A+Perks & Benefits
AGender
A-Diversity
B+Compensation
BStarbucks CEO
Bottom 45%Bottom 45% of Similar Size Companies on Comparably
Howard Schultz
66 /100
See More
Diversity at Starbucks
Top 20%Top 20% of Similar Size Companies on Comparably
B+
Diverse employees at Starbucks have rated Environment, Perks And Benefits, and Team as the highest categories they have scored
Women at Starbucks
Top 15%Top 15% of Similar Size Companies on Comparably
A-
Women at Starbucks have rated Perks And Benefits, Environment, and Team as the highest categories they have scored
Starbucks eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 50%Top 50% of Similar Size Companies on Comparably
Recommend to a Friend?
5
Starbucks employees are 5% more likely to recommend Starbucks as a great place to work
| 41% | Promoters |
|---|---|
| 23% | Passives |
| 36% | Detractors |
Working at Starbucks
Working at Starbucks is rated highly by 2373 employees, across various culture dimensions. Starbucks employees are most satisfied about Environment, Perks And Benefits, and Compensation categories, putting Starbucks’s culture in the Top 25% compared to similar sized companies on Comparably and in the Top 40% compared to other companies in Seattle. See below in detail how working at Starbucks was rated by employees.
Overall Company Culture at Starbucks
B
Overall Company Culture at Starbucks is rated B
Last updated 3 days ago
Top
25%
Starbucks ranks in the Top 25% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Starbucks Employee Reviews
Out of 3286 Starbucks employee reviews, 82% were positive. The remaining 18% were constructive reviews with the goal of helping Starbucks improve their work culture.
| Positive Reviews | 82% |
|---|---|
| Constructive Feedback | 18% |
Positive Reviews From Starbucks Employees
- What did you like most about the interview process?It was very relaxed and comfortable
- What makes you most happy at work?Talking to our customers and making their day
- What is the best part about your compensation package?Like going to school for free pretry much
Constructive Feedback From Starbucks Employees
- What does the leadership team need to get better at?Holding team members and leads accountable and actually learn how to be a leader, take some leadership classes.
- What does the leadership team need to get better at?everything they can barely be on bar let alone manage
- What's going wrong and how can it be improved?Starbucks is focusing on the wrong things. Writing on cups and promoting for here is not important right now. Pay your workers, don't bust your unions, and have a CEO that doesn't need to private jet to work every day.
Starbucks Company Information
Starbucks Company Overview
Starbucks is an international chain of restaurants that retails handcrafted coffee, tea, and fresh food items.
Starbucks was founded in 1971 and its current CEO is Howard Schultz. Since its inception 55 years ago, Starbucks has grown to 238000 employees.
Starbucks Mission, Vision & Values
Starbucks Mission & Values
To inspire and nurture the human spirit – one person, one cup and one neighborhood at a time.
Starbucks Vision Statement
To establish Starbucks as the premier purveyor of the finest coffee in the world while maintaining our uncompromising principles while we grow.
| Headquarter | Seattle, WA 98134 United States of America |
|---|---|
| Website | www.starbucks.com |
| Founding Date | 1971 |
| Tel | 800-782-7282 |
| Company Status | Public |
| Stock | SBUX |
| Jobs | www.starbucks.com/careers |
Starbucks Competitors
Starbucks competitors include Whitbread, McDonald's, Costa, and Subway. Starbucks ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how Starbucks compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
Culture Video
Starbucks Employees
Starbucks has 238000 employees. 2373 employees at Starbucks have reviewed Starbucks across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 3 days ago.
Overall, the 2373 Starbucks employees give their leadership a grade of C+, or Top 50% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Starbucks are generally satisfied with their total compensation at Starbucks, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Starbucks are pleased with their team. 2373 Participants grade the quality of their coworkers a B. The majority believe the meetings at Starbucks are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Starbucks believe the environment at Starbucks is positive. Most Participants believe the pace of work at Starbucks is extremely fast. About 83% of the employees at Starbucks work 8 hours or less, while 6% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Starbucks are generally happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Starbucks employees generally work 8.2 hrs a day
Work Hours
A Day in the Life
Employees at Starbucks report the work pace is extremely fast
Work Pace
A Day in the Life
On a typical day, employees at Starbucks have 0 meetings
Meetings
A Day in the Life
87% of Starbucks employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Starbucks employees most often take 0-10 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
56% of Starbucks employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Starbucks employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
77% of Starbucks employees call their work environment positive
Environment
Joining Starbucks - Employee Onboarding
The prevailing opinion from employees about joining Starbucks is that the company was prepared on their first day. Starbucks employees concluded that their overall onboarding experience was positive. 69% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Starbucks KPIs and OKRs
At Starbucks 27% of employees think their department KPIs and OKRs are clear. Employees’ understanding of Starbucks' KPIs and OKRs is essential for its success. Out of 112 Starbucks employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 73 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Featured Articles
Starbucks CEO & Leadership
66 /100
Starbucks CEO Awards and Recognitions
Starbucks’s CEO Howard Schultz started in this role in 2022. Howard’s approval rate is lower compared to CEOs at similar sized companies, putting Howard in the Bottom 45% of all CEOs of similar-sized companies on Comparably, and in the Bottom 35% compared to CEOs of all other companies in Seattle. Howard Schultz’s employees rank Starbucks in the Top 5% for Environment, in the Top 10% for Perks And Benefits, and in the Top 25% for Compensation. Schultz is generally unpopular with Starbucks employees, but ranks especially low with Non-Binary employees, and by employees in the Customer Success department and employees in the Finance department. However, employees in the Business Development department have a slightly more favorable view of the CEO. When compared to Starbucks’s competitors, Howard Schultz ranks below both Costa CEO Christopher Rogers and Whitbread CEO Alison Brittain.
Starbucks Leadership
The Starbucks Executive Team is rated a “B-” and led by CEO Howard Schultz, Founder & Executive Chairman Howard Schultz, and Group President of International & Channels Development John Culver
Howard Schultz CEO / President
Howard Schultz serves as the CEO / President of Starbucks.
Howard Schultz Founder & Executive Chairman
Mr. Howard D. Schultz is a Co-Founder and Partner of Maveron Equity Partners IV, L.P. Mr. Schultz serves as the Chief... read more
John Culver Group President of International & Channels Development
Mr. John Culver has been Group President of International & Channels Development at Starbucks Corporation since October... read more
Clifford Burrows Group President of Siren Retail
Mr. Clifford Burrows, also known as Cliff, has been Group President of Siren Retail at Starbucks Corporation since... read more
Scott Harlan Maw Executive VP, CFO & Principal Accounting Officer
Mr. Scott Harlan Maw has been the Chief Financial Officer and Executive Vice President and Principal Accounting Officer... read more
Sena Kwawu Senior Vice President of Supply Chain Finance & Shared Services
Mr. Sena Kwawu serves as Senior Vice President of Supply Chain Finance and Shared Services at Starbucks Corporation. Mr.... read more
Sumitro Ghosh Chief Executive Officer of Tata Starbucks Private Ltd
Mr. Sumitro Ghosh has been Chief Executive Officer of Tata Starbucks Private Ltd since January 2016. Mr. Ghosh provides... read more
Sara Trilling Senior Vice President of Food Category & Innovation
Ms. Sara Trilling serves as Senior Vice President of Food Category and Innovation at Starbucks Corporation. Ms. Trilling... read more
Scott Keller Senior Vice President of Store Development & Design
Mr. Scott Keller has been Senior Vice President of Store Development & Design at Starbucks Corporation since October 24,... read more
Starbucks Salaries
How much does Starbucks pay?
How much do people at Starbucks get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Starbucks is $119,473, or $57 per hour, while the estimated median salary is $156,300, or $75 per hour.
At Starbucks, the highest paid job is a Group Engineering Manager at $298,033 annually and the lowest is a Marketing Manager at $40,000 annually. Average Starbucks salaries by department include: Marketing at $177,489, Sales at $135,396, Finance at $108,324, and Legal at $204,386. Half of Starbucks salaries are above $156,300.
1302 employees at Starbucks rank their Compensation in the Top 25% of similar sized companies in the US (based on 3986 ratings) while 1260 employees at Starbucks rank their Perks And Benefits in the Top 10% of similar sized companies in the US (based on 1336 ratings).
Salaries contributed from Starbucks employees include job titles like Data Scientist, Jr Product Manager, Brand Manager, and Social Media Manager. Comparably data has a total of 25 salary records from Starbucks employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $78k | $78k | 1st Percentile |
17th Percentile $116k | $116k | 17th Percentile |
33rd Percentile $156k | $156k | 33rd Percentile |
50th Percentile $200k | $200k | 50th Percentile |
67th Percentile $248k | $248k | 67th Percentile |
83rd Percentile $294k | $294k | 83rd Percentile |
100th Percentile $298k | $298k | 100th Percentile |
$119,473*
Average Compensation
$156,300*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Starbucks Salaries by City
Starbucks Salaries by Department
Diversity & Inclusion at Starbucks
Diverse employees at Starbucks score the company 74/100 across various culture categories, placing Starbucks in the Top 20% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Starbucks across various culture dimensions.
Ranked Culture the Highest
Ranked Culture the Lowest
Starbucks Perks & Benefits
Health & Wellness
- Dental Insurance
- Health Insurance
Starbucks PTO
Starbucks' PTO and Vacation policy typically gives 0-10 days off a year with 76% of employees expected to be work free while out of office. Paid Time Off is Starbucks' most important benefit besides Healthcare when ranked by employees, with 34% of employees saying it is the most important benefit. Starbucks' benefits and PTO Package averages to represent a less than $500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
Starbucks Careers
Starbucks Jobs
No Recent Jobs found for Starbucks on Comparably
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H1B Visa
In 2019, Starbucks applied for 52 H1B visas. Of the work permits applied for, 96% were approved.
Work Permit Application Outcome
Starbucks has a total of 238000 employees
52
Total Applied
H1B Applications Outcome
- 96% Granted (50 out of 52)
- 2% Denied (1 out of 52)
- 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 52)
- 2% Certified-Withdrawn Application was approved but later withdrawn by employer (1 out of 52)
This data was calculated using publicly sourced data from OFLC Performance Data
Let Starbucks Know You Want To Work There
Overview of Candidates Interested in Starbucks on Comparably
Candidates By Department
All Industries | 33% | |
|---|---|---|
Engineering | 12% | |
Design | 9% | |
Product | 8% | |
Marketing | 8% | |
Other | 31% |
Candidates By Location
Seattle | 45% | |
|---|---|---|
Los Angeles | 4% | |
New York City | 3% | |
Bellevue | 3% | |
San Francisco | 3% | |
Other | 42% |
Starbucks Internship Program
Acquiring a position in Starbucks' Internship Program is generally does not offer internships. Why intern at Starbucks? Employees are very happy at Starbucks and rate their office perks as good. It’s summer, interning should not be only a learning experience, but also an enjoyable one. Starbucks employees say they’re never bored at work. Additionally, 56% have developed close friendships with their co-workers.
How difficult is it to get an internship at Starbucks?
Operations
Customer Support
Sales
Very Difficult14%
Somewhat Difficult0%
Not Difficult0%
Difficult43%
Does Not Offer Internships43%
Answered by 7 Operations Interns
Very Difficult33%
Somewhat Difficult0%
Not Difficult67%
Difficult0%
Does Not Offer Internships0%
Answered by 3 Customer Support Interns
Very Difficult23%
Somewhat Difficult0%
Not Difficult22%
Difficult11%
Does Not Offer Internships44%
Answered by 9 Sales Interns
Frequently Asked Questions regarding Starbucks
Who is the CEO of Starbucks?
Starbucks CEO is Howard Schultz, their score by employees is 66
What is Starbucks eNPS?
The eNPS for Starbucks is 5
What is Starbucks revenue?
Starbucks revenue is $22B
What is the salary for Event Planner in Starbucks?
Event Planner average salary in the US is 62k
What are the salaries in the IT in Starbucks?
The average salaries for IT in Starbucks is 123k
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