B
73/100
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Starbucks Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Talking to our customers and making their day
Being a barista and having a team thatbsupports each other.
I enjoy having the friendships i've gained through the years of being at my store
the environment and the positive thinking
Customers, coworkers, experience, friends and family
My coworkers and my friendly regular customers
Talking to my coworkers makes me excited for work
Helping customers and talking to regular visitors.
comfortable and easy to learn and passionate
Working with my fun coworkers or meeting a fun customer.
My coworkers and the customers
My co-workers and making customers happy
Review from Product Dept
Busy time we have lots of work so we are not seen time
My partners working on the floor with me
Autonomy, trust, kindess, care, rationale
It is temporary and I do not have to worry about food security when at work since I know I will be guaranteed at least 1 meal while I am on the clock.
I like my boss and my coworker
Connecting with coworkers. Making a paycheck. Earning benefits at part time hours
Review from Operations Dept
Repeat customers coming back and chatting with us!
The ability to develop while at work in my position and future positions.
What's going wrong and how can it be improved?
Starbucks is focusing on the wrong things. Writing on cups and promoting for here is not important right now. Pay your workers, don't bust your unions, and have a CEO that doesn't need to private jet to work every day.
Well having enough people to staff during busy times and not left hanging to work 50+ customers on a two man team
Hire better staff members who are willing to put in effort to make the comapny grow and have a good work environment.
Review from Customer Support Dept
The part that is going wrong is the negatibe working environment where i feel like workers separte into groups and judge others
Sometimes we run out of items and our cash registers don't accept any Starbucks gift cards. People get mad because of that and even one guy shouted at me because I told them we don't accept Starbucks gift cards because they haven't been working with our machine lately.
The handling of the unionization effort is destroying the companies reputation. They need to reevaluate how they are handling it or they will no longer be the progressive company they claim to be.
A toxic supervisor affects the environment for all.
Manager and shifts shoudl be swapped or maybe managemnet needs someone new who is not manic one day and the next looks like she will yell at you, when you are trying your best.
Allow stores to unionize. If Starbucks goes under it will be corporates fault. They turned the public and the labor against them. They live their pockets while partners go hungry
Eveything is going wrong tof
Stop compartmentalizing work, give people smaller territories with more support
...you guys could start by offering a competitive wage. From our window we can see burger king makes more.
Too many mobile orders, not enough staff
I think the manager could communicate better with staff. The training is a mess. If you want your customers to be happy, your employees need to be happy.
fire the manager at my store
New staff all the way.
Employees are not paid appropriately. Raises are not granted based on tenure or experience. Our workload, standards and expectations are constantly increasing but no added incentive for employees in terms of wage increases or bonuses. Customers are aloud and encouraged to mistreat employees.
Review from Sales Dept
After Schultz stepped down, employees were not communicated to from corporate any more and marketing tactics became schemes fishing for more business without allowing proper labor hours to complete business tasks. One the side of social politics, they are a reactive company instead of proactive.
Review from Sales Dept
Almost everything to be honest
Review from Sales Dept
our manager is not doing her job well. the majority of supervisors and staff are not supported
Review from Sales Dept
What do you like best about your company?
Striving to meet the expectations of our customers, continuous improvement
Getting to interact with great people everyday
Changes in work environment thanks to social pressure
Review from Operations Dept
I love the fact that they are returning to basics and know that the barista's are the backbone of the entire company.
Review from Operations Dept
My co-workers, the fast-paced environment, and making my community a little brighter.
Review from Operations Dept
They recently began donating leftover food.
Senior leadership and vision
What would you most like to see improved at your company?
Improved systems and technology in the supply chain, order management and forecasting spaces
Prices of our drinks need to be lowered
Respect to diversity in work environment and customer care areas
Review from Operations Dept
Valuing the lowest level employees at all. Fair compensation. Appropriate staffing.
Training people to make schedules
Compensation. We get 2% raises, but insurance costs 5% more annually.
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