If you could make changes, how would you improve the culture at UnitedHealth Group?

STAND BY OUR MISSION and CULTURE STATEMENTS and not veer from them like I see happening all too frequently. Gets worse as be get bigger instead of getting better. Very sad. I used to be so proud of working here but as more time goes by the less proud I am and thinking of moving to a competitor who has head hunted to seek me out via my networking sites. I'm giving my current employer six months and if things don't improve, I speak out, then I'll be leaving to go to our biggest competitor.

Hire a project manager to find out how exec decision affect work before decisions are made. Get it right the first time. Knee jerk oops decisions are so inferior.

Set up a diversity program that is honestly diverse and not just provides lip service as so many of them seem to do.

From my limited experience I would suggest additional Supervisory interaction with the new employees providing feedback on how they are doing.

Definitely too many chiefs!