UnitedHealth Group Claimed Company
Our mission is to help people live healthier lives and to help make the health system work better for... read more
EMPLOYEE
PARTICIPANTS
776
TOTAL
RATINGS
9694
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Working At UnitedHealth Group

At UnitedHealth Group, our work environments are shaped by the people who bring their best selves to our mission to help people live healthier lives and make the health care system work better for everyone. The sum total of all that makes us unique, our culture is how we ensure our people, company, customers and communities flourish.

How employees describe working at UnitedHealth Group

Great job working as a team

Review from Marketing Dept

Great place to learn and Grow!

The company totes that doctors run the company, but not true. Administrators have no idea what is going on beneath them, and do not even consider the advice or concerns of individual departments. They make broad rules, with no compassion for their employees or patients. Horrible benefits as well

like any other company in the us

Custer service and excutive pay

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What it's like to work at UnitedHealth Group

  • UnitedHealth Group employees generally work 8.7 hrs a day
  • Employees at UnitedHealth Group report the work pace is comfortably fast
  • On a typical day, employees at UnitedHealth Group have 1 meeting
  • 79% of UnitedHealth Group employees look forward to interacting with their team every day
  • UnitedHealth Group employees most often take 20-30 paid vacation and sick days each year
  • 60% of UnitedHealth Group employees report they are happy with their work life balance
  • UnitedHealth Group employees never get valuable feedback on how to improve at work
  • 75% of UnitedHealth Group employees call their work environment positive

Q&A With UnitedHealth Group Employees

Asked to all employees at UnitedHealth Group

  • Top Employee Response

    A pretty wide variety. 401k matching, Stock option purchase at discount, PTO (pro-rated based on how long you've been here), Salary/Bonus, United giving campaign and matching, cell line discounts (some providers), access to tons of training resources and books. Pretty costly insurance plans however.

  • The medical is okay but it's not great. Currently the plan without an HSA covers 80% of eligible expenses after satisfying a $1100.00 deductible. This plan is known as "Network Select." Preventive- 100% of eligible expenses due to ACA The emergency room is a $500.00 copay then 80/20. Specialist copay is $50.00 copay Prescription is part of the medical deductible. And goes by tiers for the brand of drug that is prescribed (I have never used the rx and I have been a part of the company for over four years Please keep in mind that I work in NYS and different states offer different plans, but they don't differ much at all. I pay roughly $60.00 a month for the medical insurance Dental is $28.00 a month, very standard dental plan. Copay is $40.00 Vision is $4.00 a month, very standard as well. Covers up to $180.00 for frames once every two years. Contacts have some coverage but I don't wear them so I'm not privy to that information. Employee discounts is what makes the BP good.

  • Standard benefits. 401k opportunities.

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Asked to all employees at UnitedHealth Group

  • Top Employee Response

    As a recent hire (2019), I can verify that they do both checks.

  • Yes both. They use a background check company called First Advantage to conduct drug test and background check.

  • Yes.

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Asked to all employees at UnitedHealth Group

  • Top Employee Response

    End matrix management. Ineffective and insular. Arrogance toward customers is rewarded.

  • Set up a diversity program that is honestly diverse and not just provides lip service as so many of them seem to do.

  • STAND BY OUR MISSION and CULTURE STATEMENTS and not veer from them like I see happening all too frequently. Gets worse as be get bigger instead of getting better. Very sad. I used to be so proud of working here but as more time goes by the less proud I am and thinking of moving to a competitor who has head hunted to seek me out via my networking sites. I'm giving my current employer six months and if things don't improve, I speak out, then I'll be leaving to go to our biggest competitor.

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Asked to all employees at UnitedHealth Group

  • Lately, in constant fear of losing their job. Generally they're good people.

  • Beleaguered. Not an easy work environment.

  • My coworkers make work such a pleasure and I love that they all genuinely care that everyone is successful.

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Asked to all employees at UnitedHealth Group

  • Business dress.

  • Business attire

  • Business formal

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Asked to all employees at UnitedHealth Group

  • Either video or face to face depending on the position.

  • video tape , then panel. usually takes 1-2 weeks behaviorally based

  • Horrible - Overseas recruiters; language barriers, time zone issues, etc.

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Asked to all employees at UnitedHealth Group

  • needs to come down from the clouds where the real folks reside.

  • Not highly - needs to keep his word and live the mission, culture and values. Everyone else would then follow suit

  • I cannot speak to this as I have not had any exposure to the CEO as of yet.

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Asked to all employees at UnitedHealth Group

  • Top Employee Response

    Tense and 'seat of the pants' at times. Management seems... Awkward and unused to leadership. Very used to yelling.

  • Teamwork is stressed and each person is given the ability to recognize each other when they go out of their way to help.

  • None. Sterile and non-communicative work environment.

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Asked to all employees at UnitedHealth Group

  • Business Attire

  • Dress for an interview. This isn't a startup.

  • Business Casual would be acceptable.

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Asked to all employees at UnitedHealth Group

  • Optum has some really talented people with some very good ideas. Most of those ideas are stifled by a senior management team that can't or won't enable them.

  • Very, they have some very cool and interesting tech.

  • They still think Cloud is the next big thing...

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Asked to all employees at UnitedHealth Group

  • better than most

  • Employees accrue vacation/sick time to use as needed. They also offer eight paid holidays through out the year.

  • great work life balance unless you are a projecet manager. during peak project season there is nothing by work.

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Asked to all employees at UnitedHealth Group

  • work from home for a large portion of the staff

  • Negative, people don't look up or smile when you pass them....just sad

  • Moral is poor

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Asked to all employees at UnitedHealth Group

  • Depends on if you have the skills for the job.

  • Hard

  • There is a significant gap between VP and below.

View Response & Answer »

Asked to all employees at UnitedHealth Group

  • Relationships.

  • Computers

  • adaptablity. I need to be able to change quickly based on business need.

View Response & Answer »

Asked to all employees at UnitedHealth Group

  • Often.

  • Rarely

  • It depends. If you're brought in at a senior level and don't want to become a manager then you're not getting promoted. They have a Principal Engineer program, but introverts need not apply. If you come in at entry level there's room to grow, but more than likely you'll just take the next step in your career somewhere else.

View Response & Answer »

Asked to all employees at UnitedHealth Group

  • Communication

  • Be a sales person

  • You need to have good boundaries; if you work 40 hours a week they'll give you 50 hours of work. If you then start working 50 hours of work they'll give you 60. You also need to be respectful of the people you work with; your colleagues are all over the world, in a whole bunch of different situations, and almost all of them are just trying to feed their families. They're people, not rungs on a ladder.

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Asked to all employees at UnitedHealth Group

  • Better vision. Offer education training that isn’t in the form of a learnsource

  • It'd be pretty neat if a subsidiary of a health insurance company offered decent health insurance.

  • Employees constantly complain about compensation and benefits on the annual employee survey, so maybe good benefits in general?

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Asked to all employees at UnitedHealth Group

  • 1 hour

  • Several hours if group interview. Usually 3-4..

  • Random - 10 minutes to 30 minutes

View Response & Answer »

Asked to all employees at UnitedHealth Group

  • Top Employee Response

    typical behavioral interview questions.

  • situational specific based, task based, experience based

  • Not the right ones as the individuals hired makes you ask "How on earth did they get this position" from Peers all the way up to Sr. Leadership

View Response & Answer »

Asked to all employees at UnitedHealth Group

  • Top Employee Response

    Medicare fine, Commercial fine, but growing slower. Medicaid in trouble. Optum ?

  • Community & State growing the fastest. Employer & Individual have major difficulties. Too many to list.

  • Medicaid has difficulty in Texas.

View Response & Answer »

Asked to all employees at UnitedHealth Group

  • potential for advancement

  • Lately, nothing sadly.

  • The diversity and ability to make an at-scale impact in the healthcare market. Tons of exciting things going on that have high propensity to make the health system work better for the whole system.

View Response & Answer »

Asked to all employees at UnitedHealth Group

  • Top Employee Response

    23 days to start. You can 'buy' an extra week if you need it.

  • You earn PTO for hours worked.

View Response & Answer »

Asked to all employees at UnitedHealth Group

  • business casual

  • Business dress when dealing with customers.

View Response & Answer »

Asked to all employees at UnitedHealth Group

  • Standard.

  • Sad

View Response & Answer »

Asked to all employees at UnitedHealth Group

  • Relationships.

  • Communication

View Response & Answer »

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Should I work at UnitedHealth Group?

46% of UnitedHealth Group employees would encourage their friends to become coworkers, whereas 24% are neutral and 30% would not recommend working at UnitedHealth Group to their friends.

16
eNPS Score
46%Promoters
24%Passive
30%Detractors

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