What's the Customer Support team like at Verizon?

Very family-like and inter-supportive. Unionized and having survived a number of actions against the Company including strikes, the employees often support each other and help each other before reaching out to management. They honestly care about each and every one of the customers that they serve as well!

Verizon prides itself on providing top notch customer service and that begins with happy employees. Team contests, challenges, rewards for meeting standards and overtime are just a few perks on top of employee benefits. Verizon invests a lot into it's employees and gives room for advancement.

We all have the same mindset and are driven in the same manner .. But everyone is here for different reasons.

There are favorites that get preferential treatment and then the rest of us.

We are a family and take care of one another.