Alida Recognized in Gartner Magic Quadrant for Voice of the Customer!
Alida Claimed Company
Alida believes in a world where customers are respected as the ultimate source of truth. Because knowing the whole truth about your customers can help companies make better decisions and drive long term loyalty and growth.
That’s why Alida helps innovative brands create highly engaged research communities to gather feedback that empowers better customer experiences and product innovation.
Leading companies like HBOMax, Adobe, Warner Bros. Discovery, Twitch and lululemon depend on Alida’s community-centered research platform to deliver fast and reliable customer feedback at scale so they can build better products, refine user experiences and test marketing campaigns.
Learn more at www.alida.com.
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I have seen it grow and pivot like all good companies. When I first started I figured it was good for 2 years. It has been more than a decade and I have no plans to move.
What makes you most happy at work?
#1 the people. #2 the tech. #3 getting through email. How can we end email as a thing!
What is most positive about the culture and environment at your company?
I think the customer driven part is what I get off on. I get to work directly with Amazon, Facebook, Microsoft and a ton of other huge names. Who else gets to do that?
What are some of the best things about your team?
My specific team gets pulled into the biggest customer issues. I love having a team of creative people geared up to solve the hard customer problems. Seeing what smart people come up with is fun.
What is the best part about your compensation package?
Money pays the bills, but the fun comes form the people, customers and tech. That is what drives me. I guess my favorite part is the RSP matching. I hate thinking about this stuff, but it is fun to see my investments grow without a lot of energy being put in.
What do you like best about the leadership team?
I've worked at Alida for 11 years and have had lots of roles from the technical to customer. I have seen the evolution of the company from services to 100% saas technology play. The leadership team understands that people are what get it done. They push and we grow... winning is fun.
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