Alida Customer Support Department Employee Reviews | Comparably
Alida Recognized in Gartner Magic Quadrant for Voice of the Customer!
Alida Claimed Company
Alida believes in a world where customers are respected as the ultimate source of truth. Because knowing the whole truth about your customers can help companies make better decisions and drive long term loyalty and growth. That’s why Alida helps innovative brands create highly engaged research communities to gather feedback that empowers better customer experiences and product innovation. Leading companies like HBOMax, Adobe, Warner Bros. Discovery, Twitch and lululemon depend on Alida’s community-centered research platform to deliver fast and reliable customer feedback at scale so they can build better products, refine user experiences and test marketing campaigns. Learn more at www.alida.com. read more
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EMPLOYEE
PARTICIPANTS
235
TOTAL
RATINGS
6719

Alida Customer Support Department Employee Reviews

What do you like best about the leadership team?

Leadership Reviews

I would say Clever, human and disruptive

Review from Customer Support Dept

Easy access to our leadership team

Review from Customer Support Dept

They roll up their sleeves and get in the trenches to help.

Review from Customer Support Dept

Transparency, empathy, committed and live the values of the company

Review from Customer Support Dept

Corporate strategy and goals are made available to employees at all levels - helps you feel involved in making a difference

Review from Customer Support Dept

What does the leadership team need to get better at?

Leadership Reviews

There aren't any Leadership reviews of Alida yet.
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What is the best part about your compensation package?

Compensation Reviews

We receive benefits to pay our effort in developping account

Review from Customer Support Dept

In line with the market, plus extra perks, and reviewed yearly

Review from Customer Support Dept

Flexible benefits that don't go to waste if you don't need the health coverage

Review from Customer Support Dept

I like the structure with a heavier base with yearly goals that is a team goal and individual goal. There are also quarterly spiffs which is great!

Review from Customer Support Dept

I think the benefits are first class

Review from Customer Support Dept

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

There aren't any Compensation reviews of Alida yet.
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What are some of the best things about your team?

Team Reviews

A family more that coworkers - passionates, empathy,

Review from Customer Support Dept

Collaborative, team spirit, solution oriented, customer satisfaction & success oriented

Review from Customer Support Dept

Unique and all invested in the goals of the business. Can talk shop, but also can talk about life in general

Review from Customer Support Dept

Great culture - positive and supportive colleagues working to succeed as a group

Review from Customer Support Dept

Committed to the success of their peers and customers

Review from Customer Support Dept

What do your coworkers need to improve and how could you work together better?

Team Reviews

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What is most positive about the culture and environment at your company?

Environment Reviews

Disruptive, innovative, family and evolutive

Review from Customer Support Dept

Everyone is buying into the goals.

Review from Customer Support Dept

Empathy and curiosity are key

Review from Customer Support Dept

Genuine effort at all levels of management to keep employees engaged and satisfied with their jobs

Review from Customer Support Dept

positivity, knowledge, best practice sharing, sharing wins

Review from Customer Support Dept

What needs to change to make the company culture better?

Environment Reviews

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What did you like most about the interview process?

Interviews Reviews

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What would you improve about your company's interview process?

Interviews Reviews

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What makes you most happy at work?

Outlook Reviews

Energy, change, technology, team, tools

Review from Customer Support Dept

See the success of our customers thanks to our platform

Review from Customer Support Dept

Fast pace and the tech we get to sell

Review from Customer Support Dept

Being empowered to performing meaningful work with people I enjoy collaborating with, while being compensated fairly

Review from Customer Support Dept

I appreciate the challenging work

Review from Customer Support Dept

What's going wrong and how can it be improved?

Outlook Reviews

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What do you like best about your company?

Outlook Reviews

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What would you most like to see improved at your company?

Outlook Reviews

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