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Helpware Claimed Company
Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you'll see that true difference when partnering with us.
Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients.
Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well. read more
Helpware Company Culture
Helpware Culture
This score is derived from employee ratings & reviewsChoice Employer
A+
4.9/5
Awards
Helpware CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Robert Nash
95 /100
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Mission, Vision, & Values
Helpware is a fusion of amazing people, culture, innovation, technology, and ideas all driving towards a single purpose: Revolutionary Customer Experiences. Our Mission is to consistently and happily deliver the world’s best concierge-level of services. Defined by joy and relentless innovation – We are proud to be differentiated as an Amazing People as a Service business.
Helpware Culture At a Glance
Helpware has 1500 employees. 875 employees at Helpware have reviewed Helpware across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 875 Helpware employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Helpware are pleased with their total compensation at Helpware, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Helpware are extremely happy with their team. 875 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Helpware are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Helpware believe the environment at Helpware is positive. Most Participants believe the pace of work at Helpware is comfortably fast. About 91% of the employees at Helpware work 8 hours or less.
Overall, the employees at Helpware are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Helpware employees generally work 8.2 hrs a day
Work Hours
A Day in the Life
Employees at Helpware report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at Helpware have 1 meeting
Meetings
A Day in the Life
97% of Helpware employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Helpware employees most often take 10-15 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
82% of Helpware employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Helpware employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
98% of Helpware employees call their work environment positive
Environment
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Anonymous Q&A with Helpware EmployeesMost Recent Q&A
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Gender Score How positively women rate their overall experience at Helpware
Helpware currently ranks in the Top 15% of similarly sized companies on Comparably
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Diversity Score How positively minorities rate their overall experience at Helpware
Helpware currently ranks in the Top 10% of similarly sized companies on Comparably
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eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 5%Top 5% of Similar Size Companies on Comparably
81
eNPS Score
| 85% | Promoters |
|---|---|
| 11% | Passives |
| 4% | Detractors |
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Let Helpware Know You Want To Work There
Perks & Benefits
- Health & Wellness
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
- Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
- Financial Benefits
- Performance Bonus
- Office Perks
- Work From Home Policy
- Unique Office Space
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