95
out of 100
Helpware Claimed Company
Founded in 2015, Helpware is a company taking a modern approach to the outsourcing industry. We created the company to change perceptions of what outsourcing is and can be, and we did that by building amazing cultures in each of our locations, and by simply treating our employees better. With Helpware, we are all a team and family, and you'll see that true difference when partnering with us.
Helpware builds customized teams in Customer Service and Back Office for industry-leading startups and modern companies. With offices in California, Colorado, Kentucky, Ukraine, Philippines, Germany, and Mexico, we have the global scale to tailor custom teams and processes for success to our many powerhouse clients.
Helpware has grown over the years, initially catering to startup client partners, and has now evolved into creating client partnerships with large enterprises as well. read more
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Helpware Competitors
Helpware competitors include SupportNinja. Helpware ranks 1st in CEO Score on Comparably vs its competitors. See below how Helpware compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
CEO Rank
1st
eNPS Rank
1st
Gender Rank
1st
Diversity Rank
1st
Product Quality
2nd
NPS Rank
1st
Pricing Rank
2nd
Customer Service
2nd
See Helpware Culture vs Competitors:
- 1stHelpware87 / 100
- 2nd
SupportNinja81 / 100
CEO Ratings Comparison
Helpware's CEO Score Ranks 1st
818 Employees at Helpware rate Robert Nash a 95 out of 100, which ranks them 1st out of Helpware's competitors. Last rating was months ago.
Product Quality Score Comparison
Helpware Ranks 2nd in Product Quality Score
10 Customers rate Helpware's Product Quality Score a 4/5, which ranks it 2nd against its competitors, below SupportNinja.
NPS Comparison
Helpware Ranks 1st in Net Promoter Score
12 Customers rate Helpware's Net Promoter Score a 42, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Helpware to a friend?”.
Pricing Score Comparison
Helpware Ranks 2nd in Pricing Score
9 Customers rate Helpware's Pricing Score a 3.9/5, which ranks it 2nd against its competitors, below SupportNinja.
Customer Service Comparison
Helpware Ranks 2nd in Customer Service
9 Customers rate Helpware's Customer Service a 4/5, which ranks it 2nd against its competitors, below SupportNinja.
Overall Culture Score Comparison
Helpware Ranks 1st in Overall Culture Score
875 Employees rate Helpware's Overall Culture a 87/100, which ranks it 1st against its competitors. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.
eNPS Comparison
Helpware Ranks 1st in Employee Net Promoter Score
817 Employees rate Helpware's Employee Net Promoter Score a 81, which ranks it 1st against its competitors. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Helpware to a friend?”.
Gender Score Comparison
Helpware Ranks 1st in Gender Score
172 Employees rate Helpware's Gender Score a 84/100, which ranks it 1st against its competitors. The Gender Score tracks how positively women rate their experience at Helpware.
Diversity Score Comparison
Helpware Ranks 1st in Diversity Score
276 Employees rate Helpware's Diversity Score a 83/100, which ranks it 1st against its competitors. The Diversity Score tracks how positively diverse employees rate their experience at Helpware.
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